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Druva Documentation

How to download logs of Exchange Online, One Drive, Box, Gmail, Google Drive jobs

This article applies to:

  • Product edition: inSync Cloud

Overview

This article provides the steps to download logs of jobs related to the following Cloud Apps:

  • Exchange Online
  • One Drive
  • Box
  • Gmail
  • Google Drive

Download debug logs for Cloud Apps jobs

  1. Login to the inSync Management Console.
  2. Click Users on the menu bar.

    DownloadLogs.png
  3. Select the users for whom the logs need to be downloaded.
  4. Click More > Download Debug Logs.
    inSync creates a compressed zip file of the user logs and prompts for a download permission.
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