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Druva Documentation

How to perform a silent uninstall of inSync Client from a Windows device?


This section describes the silent uninstall of inSync Client from Windows systems using:

Uninstall using wmic command

  1. Open Elevated Command Prompt.
  2. Run the below-mentioned command to uninstall inSync Client.

    wmic product where "name like '%%Druva inSync%%'" call uninstall /nointeractive
  3. To remove the  installation binaries and logs which continue to reside on the device ( in inSync4 folder):
    1. If the device was used by multiple users, remove the binaries for a specific user using this command:

      rd /s /q C:\ProgramData\Druva\inSync4\users\<user_name>
    2. To remove the binaries for all the users from the device, use this command:

      rd /s /q C:\ProgramData\Druva\inSync4

Uninstall using msiexec command

  1. Get GUID of the product installed using one of the following methods:
  2. Type 1 :Find the registry key with GUID for inSync.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{XXXXXXX-XXXX- XXXX-XXXX- XXXXXXXXX}
    Where XXXX represents the identifying number of the device.
    • Type 2 : Get the GUID from below mentioned powershell command:

      get-wmiobject -class win32_product

    • Have the .msi package of Druva inSync 5.8 saved either in other drive or desktop and run below mentioned command to uninstall inSync:

      msiexec /x &quot;C:\Users\Amarjitsingh\Desktop\inSync5.8r42608.msi&quot; /q