VMware backup fails with the 'Backup Window Expired' error when the transport mode is changed from HotAdd
Problem description
- Phoenix uses three types of the VMware Transport Modes.
- HotAdd
- NBD-SSL
- NBD
- The HotAdd mode is the fastest among the other two transport modes.
- By default, Phoenix uses 'HotAdd' as the transport mode.
How to view the type of Transport Mode used in logs?
- On the Jobs page, click the VMware tab > Job ID .
- On the Job Details page, click the Progress Logs tab.
The Progress Logs tab displays the transport mode used as shown in the following screenshot:
Resolution
- Backup may fail with 'Backup Window expired' if the transport mode is changed from HotAdd to NBD or NBD-SSL as the other two modes will take time to backup as compared to HotAdd.
- The Transport mode will be changed by VMware depending on the various scenarios.
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