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Druva Documentation

Troubleshooting Error 1450 ReadFile', 'Insufficient system resources exist to complete the requested service. (#100000017)

This article applies to:

  • OS: Windows Server 2003 Enterprise Edition

Problem Description

File server backup status will be Successful with errors. However, when you check the logs you notice the below error message.  

MS Error 1450 ReadFile', 'insufficient system resources exist to complete the requested service.
Job Status  Successful with errors.

Logs

Error: Failed to read at offset 3019898880. Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017) 
Error: Failed to read at offset 3019898880. Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017)
 

Error message and resolution

Error Number: 100000017 \ MS Error 1450
Error Description: Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017) 

Resolution:

To resolve this issue:

  1. Stop the Phoenix services. 
  2. Ensure no Phoenix processes are running in the task manager. 
  3. Insert the following parameters in Phoenix.cfg file:
    FILE_WQ_SZ=32
    SIS_WQ_SZ=16 
  4. Save the Phoenix.cfg file. 
  5. Start the Phoenix services.
  6. Run a backup.

If the above solution fails to resolve the issue, check for the following cause.

Less memory available on Windows 2003 server: 

  • In this case, the server does not have enough resources to complete the backup request and the backup fails with the above error. Druva recommends you to check the RAM specifications required  for Windows 2003 server.
  • You can also check the information shared by Microsoft at https://support.microsoft.com/en-in/kb/304101.