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Druva Documentation

How to configure SSO for administrators on Phoenix GovCloud using JumpCloud as IdP

This article applies to:

  • Product edition: Phoenix Gov Cloud

Configure a custom Druva app for Phoenix GovCloud on JumpCloud portal


To configure a custom app:

  1. Log in to the JumpCloud Admin Portal:
  2. Go to Applications  and click the plus icon  PlusIcon.png to configure a new application.
  3. Search for SAML
  4. Click Configure.

Configure JumpCloud Single Sign-On

Under the Configure SAML section, there are several configurable fields. Only the required configurations are specified below and the rest can be omitted with their default values.

Provide the values for the fields as described below:

  1. DISPLAY LABEL: Enter the name for the Application. For example, Druva or Druva App. 

  2. IDP ENTITY ID: This is the unique, case-sensitive identifier used by JumpCloud for the service provider. This is a mandatory field, although the value supplied to this field is not required on the Service Provider end. For example, you can enter jumpcloud-druva.
  3. IDP PRIVATE KEY and IDP CERTIFICATE: Generate a public certificate and private key pair to connect Druva application to JumpCloud with the below steps.

    Windows users
    1. To create a certificate, install OpenSSL. Download and install the latest version of OpenSSL (full installation) from:

      OpenSSL requires Visual C++ 2008 redistributables, which are available from the same website. The bitness of Visual C++ depends on the bitness of the downloaded openSSL.
    2. Once the OpenSSL is installed, navigate to OpenSSL directory and run the following command:

      Set OPENSSL_CONF=c:\openssl-win64\bin\openssl.cfg
      This command sets the location for OpenSSL configuration file.
    3. Download the openssl.cnf file using the link  and rename the downloaded file to openssl.cnf and then place it in the below path.

      C:\<Installation path of Software>\openssl-win64\bin
    4. From the command prompt run openssl.exe
    5. From the OpenSSL> command prompt, run the following commands to generate a new private key and public certificate.

      OpenSSL> genrsa -out myprivatekeytest.pem 2048

      OpenSSL> req -new -x509 -key myprivatekeytest.pem -out mypublic_certtest.pem -days 3650 -config .\openssl.cnf

    6. Fill out the form to complete the certificate creation. The form appears similar to the screenshot below:

      This generates the key valid for 3650 days. Once it expires it has to be generated again.


      This operation generates a key pair from which myprivatekeytest.pem can be used as IdP Private key and mypublic_certtest.pem can be used as IdP certificate.

    7. Click Upload IdP Private Key browse and select the myprivatekeytest.pem file from the directory C:\<Installation path of Software>\openssl-win64\bin and click Open .
    8. Click Upload IdP Certificate browse and select the mypublic_certtest.pem file from the directory C:\<Installation path of Software>\openssl-win64\bin and click Open.
    Mac/Linux users
    1. Open the terminal for Linux or Mac and run the following commands: 

      openssl genrsa -out private.pem 2048

      openssl req -new -x509 -sha256 -key private.pem -out cert.pem -days 1095

    2. Fill out the form to complete the certificate creation. It will appear similar to the screenshot below:


      This generates the key which is valid for 1095 days. Once it expires, it has to be generated again.
    3. Click Upload IdP Private Key browse and select the private.pem file and click Open.
    4. Click Upload IdP Certificate browse and select the cert.pem file and click Open.
  4. SP ENTITY ID: Enter DCP-govlogin in this field.

  5. ACS URL: Enter
  6. SAMLSUBJECT NAMEID & SAMLSUBJECT NAMEID FORMAT: Retain the default selection of email &  urn:oasis:names:tc:saml:1.0:nameid-format:unspecified respectively.
  7. CONSTANT ATTRIBUTES: Click +add attribute button and add the constant attribute.   In the Name field, enter the druva_auth_token and in the Value field enter the SSO token generated from the admin console. (How to generate an SSO token).

  8. GROUPS ATTRIBUTE NAME: Leave this field entry as memberOf.
  9. SIGNATURE ALGORITHM: Retain entry as RSA-SHA256.
  10. IDP URL: The default value of this field is Provide a unique name after this field as shown below.<Please enter unique name>

Configure Phoenix GovCloud to use JumpCloud login

To configure Single Sign-on follow the below steps:

  1. Log in to as an administrator.
  2. Go to GearIconNew.png >  Phoenix Settings.
  3. Open the Single Sign-On tab and click Edit.
  4. On the Single Sign-On Settings window, add the details as described below:
    • ID Provider Login URL: Enter the URL created in the step 10 of the second section.
    • ID Provider Certificate: Open your mypublic_certtest.pem in a Notepad and copy its content to this field. The file was generated in step 3 of the second section.
  5. Retain the default values in the remaining fields and click Save.

Assign Users/Groups in JumpCloud to use Druva app

Create a user (optional if not already created)

  1. Click Users in Jumpcloud console.
  2. Click the PlusIcon.png  plus icon.

  3. Fill the mandatory details like Username and Company email address.
  4. Click Save user.

Create Groups

  1. Click Groups.
  2. Click the PlusIcon.png  plus icon and select Create Group of Users

  3. Enter the name to the group.
  4.  Open the Users tab.

  5. Select the users you want to assign to this group.

Assign Application to the users

  1. Open the group created before.
  2. Open the Applications tab.
  3. From the list of applications, select Druva.


Enable SSO for administrators

  1. Login to  and go to GearIconNew.png > Phoenix Settings.
  2. Open the Single Sign-On tab and click Edit under Phoenix Configuration. The Single Sign-On Settings window is displayed.
  3. Select Enable single sign-on for administrators.

  4. Click Save.