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Druva Documentation

Restore of a full VM to an alternate location fails with VMWARE_vmomi65535 error

Problem description

Restore of a Full VM to an alternate location fails with Error:VMWARE_vmomi65535.

Cause

The VM does not have access to the Dvswitch on the alternate location, which is the reason the restore fails.

Traceback

The following traceback is saved to the logs.

-----------------------------------------------------------------------------
[ERROR] SyncError: VMware VMOMI: Internal Error 
[ERROR] Error <class 'pyVmomi.VmomiSupport.vim.fault.NotFound'>:(vim.fault.NotFound) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
msg = 'The object or item referred to could not be found.', 
faultCause = <unset>, 
faultMessage = (vmodl.LocalizableMessage) [ 
(vmodl.LocalizableMessage) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'com.vmware.vim.vpxd.dvs.notFound.label', 
arg = (vmodl.KeyAnyValue) [ 
(vmodl.KeyAnyValue) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'type', 
value = 'DVS' 
}, 
(vmodl.KeyAnyValue) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'value', 
value = '80 04 00 50 2e ea 8e 9e-71 e0 87 57 c7 98 36 c8' 

], 
message = 'DVS 80 04 00 50 2e ea 8e 9e-71 e0 87 57 c7 98 36 c8 cannot be found' 


}. Traceback -Traceback (most recent call last): 
File "agents/vmware/create_vm.py", line 59, in _create_vm 
File "agents/vmware/tasks.py", line 60, in wait_for_tasks 
vim.fault.NotFound: (vim.fault.NotFound) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
msg = 'The object or item referred to could not be found.', 
faultCause = <unset>, 
faultMessage = (vmodl.LocalizableMessage) [ 
(vmodl.LocalizableMessage) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'com.vmware.vim.vpxd.dvs.notFound.label', 
arg = (vmodl.KeyAnyValue) [ 
(vmodl.KeyAnyValue) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'type', 
value = 'DVS' 
}, 
(vmodl.KeyAnyValue) { 
dynamicType = <unset>, 
dynamicProperty = (vmodl.DynamicProperty) [], 
key = 'value', 
value = '80 04 00 50 2e ea 8e 9e-71 e0 87 57 c7 98 36 c8' 

], 
message = 'DVS 80 04 00 50 2e ea 8e 9e-71 e0 87 57 c7 98 36 c8 cannot be found' 


}


[ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:VMware VMOMI: Internal Error (#10006ffff : vim.fault.NotFound). Traceback -Traceback (most recent call last): 
File "agents/vmware/vmwareAgent.py", line 2172, in _process_restore_start 
File "agents/vmware/vSphereAdapter.py", line 987, in create_new_vm 
File "agents/vmware/create_vm.py", line 317, in create_vm 
File "agents/vmware/create_vm.py", line 313, in create_vm_from_old_config 
File "agents/vmware/create_vm.py", line 78, in _create_vm 
File "inSyncLib/inSyncError.py", line 29, in raise_error 
SyncError: VMware VMOMI: Internal Error (#10006ffff : vim.fault.NotFound)
-----------------------------------------------------------------------------

Resolution

This issue has been addressed in the v4.7.1 release of the Backup Proxy. Since v4.7.0 backup proxy is non-upgradable, we need to deploy the v4.7.1 proxy and decommission the older proxy(ies).