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Druva Documentation

Link the inSync mobile app to MaaS360 Server

Overview

You link the inSync mobile app for iOS devices with MaaS360 Server. The MaaS360 Server will directly add the latest inSync mobile app for iOS devices.

You can then configure the inSync mobile app with the required policies and push the inSync mobile app to the iOS devices of users. You can easily push updated configuration policies from MaaS360 to the inSync mobile app on the iOS device. This ensures that the inSync mobile app is updated without user intervention.

Before you begin

Before you link the inSync mobile app to the MaaS360 Server, ensure the following:

  • You have a MaaS360 administrator account.
  • You have created the inSync user accounts for the inSync mobile app users.
    If you have an inSync On-premise account, for more information on how you can add users, see Add and manage users.
    If you have an inSync Cloud account, for more information on how you can add users, see Add and manage users.

Procedure

To link the inSync mobile app for iOS devices with the MaaS360 Server,

  1. Log on to the MaaS360 Portal by entering https://m3.maas360.com/ in the web browser.
  2. From the MaaS360 toolbar, click Apps. The Apps Catalog page appears. 

  3. Click Add > iTunes App Store App. The iTunes App Store App dialog box appears.
  4. Under the App Details tab, provide the following details: 
    Field Description
    App

    Enter the name of the organization which manages the application. For example, Druva inSync. From the search results, select Druva inSync.

    Category Enter the category, if you want to add other categories in addition to the default app category.

  5. Under the Policies and Distribution tab, provide the following details: 
    Field Description
    Remove App on

    Select the action after which you want to remove the app from the iOS device.

    Security Policies Select the security policies for the app. For example, restrict data backup to iTunes.
    Distribute to Select the specific group or device types to which you want to distribute the app.
    Instant Install Select this check box if you want to install the app instantly.
    Send Email Select to send an email to the users once the app is installed on their iOS devices.

  6. Under the Configuration tab, provide the following information:

    Key Value

    serverAddress

    Enter the inSync Server name. For example, cloud.druva.com

    EmailAddress

    Enter the value %email%.

    This key will fetch the email ID of the inSync user and update automatically while accessing the inSync mobile app.

    massDeploymentToken

    You require this token for authenticating the inSync mobile app with inSync Server.

    To configure the policies on inSync mobile app, you must have a mass deployment token. The mass deployment token allows you to distribute and silently activate the inSync mobile app on multiple iOS devices.

    For more information about how you can generate a mass deployment token in your inSync On-premise environment, see Generate a mass deployment token.
    For more information about how you can generate a mass deployment token in your inSync Cloud environment, see Generate a mass deployment token.

    allowCopy

    Enter Yes to allow copy of the content from the files, else enter No to restrict copying the file contents.

    allowPrint

    Enter Yes to allow printing of the files, else enter No to restrict the printing of the files.

    allowOpenIn

    Enter Yes to allow opening the file in other app, else enter No to restrict opening the file in other apps.
    appsWhiteList

    Enter the comma-separated bundle ID of the apps that you want to open your file in. inSync lets you open the file only in those apps.

    For example, to allow the file to open in Microsoft Office Mobile, then enter com.microsoft.Office.Word. To allow the file to open in Dropbox, enter com.getdropbox.Dropbox.

    To enable the Share via email option, whitelist Apple Mail by adding the following bundle ID: com.apple.mobilemail

    You must specify allowOpenIn as Yes, and then specify which apps you want the files to open in. You cannot specify allowOpenIn as Yes, and then keep this field blank; this will, in turn, show an error message. You must specify a value here.

    To allow the file to open in any app, do not enter this key. 

    If you specify allowOpenIn as No, then the file will not open in any app except in inSync mobile app. 

    Note

    • The key values are case sensitive.
    • If you do not add the allowCopy, allowPrint, allowOpenIn keys, inSync by default allows copying, printing and opening of files in other apps. 

  7. Click Add. 

  8. In the To Add App dialog box, enter your Maas360 administrator password and click Continue

The inSync mobile app gets connected to MaaS360 Server. Additionally, the configuration and security policies get saved to the inSync mobile app.

For example, if you have defined allowOpenIn as No, then the user will not be able to open the file in any other app, and will encounter the following error: