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Druva Documentation

Prerequisites

Overview

This topic provides information about the prerequisites for installing and configuring inSync mobile app through MaaS360 MDM application.

Prerequisites for administrators

Before installing and configuring the inSync mobile app through MaaS360, administrators must ensure the following:

  • You have a MaaS360 administrator account.
  • You have created the inSync user accounts for the inSync mobile app users.
    For information on how you can add users to inSync On-Premise account, see Add and manage users.
    For information on how you can add users to inSync Cloud account,  see Add and manage users.
  • You have allowed users to access inSync data by using the inSync mobile app.
    For information on enabling backup from mobile devices on inSync On-Premise account, see Enable backup from mobile devices.
    For information on enabling backup from mobile devices on inSync Cloud account, see Enable backup from mobile devices.
  • To configure the inSync mobile app and install the policies on the application, you must have a mass deployment token. The mass deployment token allows you to distribute and silently activate the inSync mobile app on multiple iOS devices.
    For information on generating a mass deployment token on inSync On-Premise account, see Generate a mass deployment token.
    For information on generating a mass deployment token on inSync Cloud account, see Generate a mass deployment token.

Prerequisites for end users

To install inSync mobile app on iOS devices, you need to have iOS with either of the following OS versions:

OS Versions inSync Cloud Versions inSync On-Premise Versions
  • iOS 7
  • iOS 8
  • iOS 8.1
  • iOS 8.2
  • iOS 8.3
  • iOS 9.0
  • iOS 9.1
  • iOS 9.2
  • 5.7
  • 5.4
  • 5.4.1
  • 5.5