The Users page displays the list of users created in inSync Management Console. It also provides settings to configure and manage user provisioning. As an administrator, you can add, update, and manage users and their profiles. Also, based on the user provisioning method that you have opted for, you can create new mappings, update existing mappings, and manage settings for AD/LDAP, SCIM, and Azure AD based user provisioning methods.
On the inSync Management Console menu bar, click Users.
Users and Storage Summary
The Summary section displays the following information for users:
- Active users and licensing consumption
- Preserved user licensing consumption
- Storage allocation and consumption
- Number of user profiles created
The following table lists the fields in the Summary section of the Users page.
Active Users: The total number of users activated for backup in your setup.
Total License: The total number of licensed users that you can create.
Preserved Users: The total number of users for whom backups are disabled.
Preserved License: The total number of preserved licenses allocated to your account.
Data Usage: Total data in inSync storage
Data Allocated: The maximum data inSync can store.
For example, Data usage = 140.26 GB and Data Allocated = 1 TB indicates that 140.26 GB data is currently stored in the inSync storage whereas the storage quota assigned to your organization is 1 TB.
|The total number of profiles created in your inSync setup.|
You can search the users in inSync by typing their user name, email address, custom attribute in the Search box. You can also filter users by their Profile and Storage region.
Additionally, based on the inSync license type, you can also filter the users based on the following criteria:
- Share: Enabled or Disabled
- Legal Hold: Enabled or Disabled
- User Status: Active or Preserved
The following information is displayed on the Users tab:
The name of the user.
If the Username of the users managed using SCIM has special characters ?, *, /, \, < or >, they are automatically replaced by a _ (underscore).
Label of the User-Identifier Custom Attribute
To learn more, see Configure User-Identifier Custom Attribute.
The actual User-Identifier Custom Attribute of the user from your registered AD/LDAP.
|# Devices||The total number of devices that are linked to the user. For example, endpoints such as laptops and mobile devices.|
|Device Usage (%Quota)||The total data backed up by inSync for the user from all the devices. It also displays the percentage of quota utilized.|
|# SaaS Apps||The total number of cloud applications that are linked to the user. For example, the count is displayed as 1 if you have configured Microsoft 365 services.|
|SaaS Apps Usage||The total data backed up from all the cloud app accounts linked to the user.|
Actions on Users page
|Add User||Manually add an individual user in inSync. For more information, see Add users individually.|
|Import > Users from CSV||Import user(s) using pre-filled information via a CSV file. For more information, see Add a group of users by importing information from a CSV file.|
|Import > Users from AD/LDAP||Import user(s) from your configured Active Directory or LDAP. For more information, see Manually import users from your AD/LDAP.|
Restore or Download data for a user. For more information, see
|Activate||Activate the user in inSync. For more information, see Activate users.|
|Preserve||Preserve the user in inSync. For more information, see Preserve Users.|
|Delete||Delete the user from inSync. For more information, see Delete Users.|
|Reset Password||Reset the inSync Client password for the user. For more information, see Reset the password for a user.|
|Download Authkeys||Download the authentication keys for the user. For more information, see Activate inSync on user devices.|
|Download Debug Logs||Download the debug logs for enabling Druva Support to troubleshoot any issue with the inSync Client on the user device. For more information, see Download inSync user log files.|
|Change Profile||Change the profile for a user. For more information, see Change the profile assigned to users.|
|Change Storage||Change the Storage region for a user. For more information, see Change storage assigned to a user.|
|Update AD/LDAP GUID||Update the AD/LDAP GUID for a user. For more information, see Update AD/LDAP GUID of a preserved inSync user.|
Based on the user provisioning method (AD/LDAP, SCIM, or Azure AD) that you have selected, the Deployment page displays the following information:
|Mapping Name||Name of the Mapping.|
The server on which the Active Directory or Lightweight Directory Access Protocol resides.
|Profile||Name of the profile that is assigned to the users that are imported through the mapping.|
|Storage||Name of the storage that is assigned to the users that are imported through the mapping.|
|Auto Import New Users||
If enabled, your inSync setup will automatically import users from an AD/LDAP at regular intervals.
If disabled, you have to manually import users from AD/LDAP.
|Quota Per User||
The storage quota that is assigned per user.
|AD/LDAP user provisioning|
|AD/LDAP Connector||The name of the AD/LDAP connector.|
|Directory Service||Name of the directory type.|
|Username||Username of the user in the AD/LDAP account.|
|Host||The host name of the AD/LDAP.|
|Port||The port used for accessing the AD/LDAP.|
|Attribute: Email||The email address of the user accessing the LDAP.|
|Attribute: Username||The name of the user accessing the LDAP.|
The following table lists the fields in the Settings tab.
|Auto sync interval||The frequency of adding or updating users from AD/LDAP. By default, the period is set to 24 hours.|
|Auto update user details||
Option to configure inSync to automatically update user details at a defined interval.
|Auto preserve unmapped users||Option to configure inSync to automatically query your AD/LDAP, at a defined interval, for user details and preserve any inSync user who has been disabled or deleted in your AD/LDAP.|
|Auth Token for SCIM|
|Generated on||The date and time on which the Auth token for SCIM was generated.|
|Generated by||The name of the administrator who generated the Auth Token.|
Mapping Priority Order
This area displays the priority of all the available Mappings. The mapping at the top has the highest priority with the one at the bottom lowest.
The following table lists the fields in the Mapping Priority Order section:
|Mapping Name||Displays the mapping name|
Actions on the Deployment page
The following table lists the actions on the AD/LDAP Mapping Details page.
|Delete Mapping||You can delete a Mapping using the Delete Mapping button. For more information, see Delete an AD/LDAP mapping.|
|Import New Users||You can manually import new users, if you do not want to wait inSync auto-import process to import users from the mapping, using the Import New Users button. For more information, see Manually import users from your AD/LDAP.|