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Druva Documentation

Upcoming inSync GovCloud release on January 29, 2022

New URL for inSync Workloads and Services 

With January 29, 2022, Govcloud update, inSync Workloads and Services will launch with the new URL – insyncgov.druva.com to host the web traffic.

The New URL will provide additional security advantages and better performance.

Customer Action Required: Add insyncgov.druva.com to the allowed domains list in addition to the existing govcloud.druva.com domain.

Note: Both the old URL (govcloud.druva.com) and the new URL (insyncgov.druva.com) will be operational.

The following workloads and services will launch with the new URL:

  • Endpoints (inSync)

  • SaaS Apps (inSync)

  • Data Governance (Realize)

    • eDiscovery (Legal Hold)

    • Federated Search

    • Sensitive Data Governance (Compliance)

FIPS-compliant eDiscovery Download Client for macOS 

With January 29, 2022, Govcloud update, we will introduce version v 1.2.1 eDiscovery Download Client support for macOS.

Simplifying active and preserve license rationale

With the January 29, 2022, cloud update, we bring you the following major enhancements in the active and preserved user license rationale for Endpoints, Microsoft 365, and Google Workspace workloads.

  • The consumption of active and preserve licenses of Endpoints, Microsoft 365, and Google Workspace workloads can be managed independently.
  • All users of an organization can be imported without any upper limit.     
  • Users who have no devices to be backed up can also be imported without impacting the license consumption.
  • The license consumption details of each workload can be viewed in the newly added reports.

Customer action required

There is no customer action required. The changes will be auto-implemented with the cloud update.

For more information, contact Support.

Active License consumption rationale

How it works today: When a user is added or imported into Endpoints, Microsoft 365, and Google Workspace workload, an active license is consumed.

How it will work from January 29, 2022: Based on the updated active license rationale, an active workload license (Microsoft 365, Endpoints, or Google Workspace) will be consumed by a user only when the user’s first device is activated or when a backup is successfully initiated for an application.

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►This section explains the active Endpoints license consumption logic with an example

For Endpoints:

  • active Endpoints license will be consumed when the user’s first device is activated.
  • if the user has 2 devices, then only one Endpoints active license will be consumed when the first device is activated.

Note: When you exceed the active license threshold including the buffer allowed (5% of license allocated or 100 whichever is lower), you would need to contact Support to procure additional licenses to continue backing up additional users.  Failing to procure additional active Endpoints licenses would result in failure of device activation for additional Endpoints users

 

Example: The following example illustrates how the active license will be consumed for Endpoints If a user, say “User 1”, has a laptop and a mobile device, then one Endpoint active license will be consumed when the first of the two devices (laptop or mobile) is activated. The activation of the second device of User 1 will not result in the consumption of another license.

The following table illustrates with an example how the active license will be consumed for Endpoints. 

Total users added

500

Total Endpoints active license allocated

300

Total users with at least one device activated

100

Total Endpoints active license consumed

100

►This section explains the active SaaS Apps (Microsoft 365 or Google Workspace license consumption logic with an example

For each SaaS Apps workload (Microsoft 365 or Google Workspace), an active license for the respective workload will be consumed when the first backup is successfully initiated for any application of that workload.

Note: When you exceed the active license threshold and the buffer allowed  (5% of license allocated or 100 whichever is lower), you need to contact Support to procure additional licenses to continue backing up the Microsoft 365 and Google Workspace additional users. 

Failing to procure additional active Endpoints licenses would result in failure of the first backup for additional Microsoft 365 & Google Workspace users.  

The following example illustrates how the active license will be consumed for Google Workspace and Microsoft 365

Example 1: If User1 has 2 Google Workspace applications - Gmail and Drive, and Gmail backup is successfully initiated first and Drive backup is successfully initiated later, then only one Google Workspace active license will be consumed when the Gmail backup is initiated. When the Drive backup is initiated, the Google Workspace active license will not be consumed again.

The following example shows how the active license is consumed for Google Workspace

Total users added

300

Total Google Workspace active license allocated

200

Total count of users for which at least one Google Workspace application backup is successfully initiated

100

Total Google Workspace active license consumed

100

Example 2: The following example shows how the active license is consumed for Microsoft 365

Total users added

300

Total Microsoft 365 active license allocated

200

Total count of users for which at least one Microsoft 365 application backup is successfully initiated

100

Total Microsoft 365 active license consumed

100

Preserved license consumption rationale

How it works today – When you mark the user as preserved, one preserve license is consumed.

How it will work from January 29, 2022 – When you mark the user as preserved, the preserve license of the respective workload will be consumed by a user based on the workload that is backed up.

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►The following example illustrates how the preserve license will be consumed for Endpoints, Google Workspace, and Microsoft 365

Example 1: Let’s say User1 is backed up for Microsoft 365 workload and you have marked the User1 as preserved, then one Microsoft 365 preserve license will be consumed.

Example 2:  If you have marked the User1 as Preserved and user1 has backed up Endpoint device(s), then one Endpoint preserve license will be consumed and the Endpoint active license will be freed up.

Example 3: If you have marked the User1 as Preserved and user1 has backed up one Microsoft 365 application and Endpoint device(s), then one Microsoft 365 preserve license and one Endpoint preserved license will be consumed, and one Microsoft 365 active license and one Endpoint active license will be freed up.

Example 4: If you have marked User1 as Preserved and User1 has not backed up any Endpoint device, or Microsoft 365 or Google Workspace application, then User1 will be marked as Preserved but the preserve license will not be consumed for any workload.

Active and preserved licenses rationale for existing customers

For existing customers, starting January 29, 2022, active and preserved licenses will be calculated based on the following upgrade rationale: 

Active License

  • The rationale behind the active licenses allocated per workload will remain the same.  

  • The actual active license consumption count for each workload would be updated based on the total count of active users backed up for that workload.

Preserved License 

  • The current allocated preserved user license count would be available at each licensed workload level as the allocated preserved license count.

►The following example illustrates how the allocated preserved license count is calculated for existing customers

Example 1: If you have both Endpoints and Microsoft 365 workloads, wherein the allocated user preserve license count is 500(including free and purchased), then based on the updated preserve license rationale, the allocated preserve license of Endpoints will now be 500 and the allocated preserve license of Microsoft 365 will now be 500.

The actual preserve license consumption count for each workload would be updated based on the total count of preserved users for that workload.

Example 2: The following example illustrates how the allocated and consumed preserve license count would be calculated after the upgrade:

Preserve license details before upgrade:

The total preserve licenses allocated

500

The total number of preserved users

300

The total number of users with no devices preserved

50

The total number of users with Endpoints devices preserved

200

The total number of users with M365 devices preserved

250

Workload-based allocated and preserve license consumption count after upgrade:

The total number of M365 preserve licenses allocated 

500

The total number of Endpoints preserve licenses allocated

500

 

The total number of M365 preserve licenses consumed

250

The total number of Endpoints preserve licenses consumed

200

User creation limit

Current user creation limit: The total number of users that can be added for Microsoft 365, Google Workspace, and Endpoints is directly related to the total number of licenses allocated.

Updated user creation limit: There is no cap on the number of users that can be added for Microsoft 365, Google Workspace, and Endpoints as it is not related to the number of licenses allocated.

►The following example illustrates the updated user creation logic

Total Endpoints license allocated

100

Total Microsoft 365 license allocated

100

Total users that can be added

No limit

Note: When a user is added for Endpoints, Microsoft 365, and Google Workspace, the license status will be unlicensed by default.

Reports

►In addition to a few minor enhancements to the existing reports, the following new reports will be added.
  • Endpoints License Usage Report

  • Microsoft 365 License Usage Report

  • Google Workspace License Usage Report

These reports will display information such as total users added and deleted, the total count of active and preserve licenses, as well as the total count of active and preserve licenses consumption on a weekly and monthly basis.
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UI changes

►Here are a few highlights of the UI changes planned with January 29, 2022, release.

Overview page

On the Overview page of Endpoints, Google Workspace, and Microsoft 365 workloads, a new section will be added that displays the total active license allocated, and the total active license consumed. It will also display the total preserve license allocated and the total preserve license consumed.
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Users page

On the Users page:
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  • A new User Summary section will be added where you can view the total number of users added for Endpoints, Microsoft 365, and Google Workspace.
  • New workloads sections for Endpoints, Microsoft 365, and Google Workspace will be added based on the license. For example, if you have an Endpoints license, the Endpoints section will be displayed. This section will show the total number of active and preserve licenses consumed.

  • New filters will be added to filter the active licensed, preserve licensed, and unlicensed users for each workload from the list of all users.

  • Remove License option to remove the license will be added to the ellipsis icon .

Note: Removing license will delete data sources, backed up data of the selected workload, and free up the active or preserved license.    

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