Endpoints Support matrix and EOS policies
End-of-Support (EOS) Policy for inSync Client for Cloud
Each release of the inSync Client for Cloud comes with new features, and enhancements. Druva also releases patches, bug-fixes, and hotfixes for the inSync Client when required.
Druva recommends upgrading the inSync Client to the latest version at all times, enabling our customers to consume the latest feature and improvements.
The following EOS policy is applicable for inSync Client for Cloud:
End-of-Support (EOS): Druva ends all support for the inSync Client for Public and FedRAMP certified cloud versions that are more than 18 months old, and no patches, bug fixes, and technical assistance is made available. The inSync Client that is over 18 months old will stop connecting to the inSync Cloud, and all backups and restores will be blocked.
Druva supports only the latest version of inSync Client compatible with Linux OS. The latest version of inSync Client qualified with Linux OS for Ubuntu & RHEL is inSync Client v5.9.5. For CentOS, the latest version is inSync Client v5.9.3.
Druva sends periodic reminders (add communication channels) to its customers to ensure that they upgrade the Client Cloud to the latest version.
Druva will no longer release any 32-bit inSync Client for Windows beyond v7.2.5. We encourage you to upgrade to inSync Client 7.5.x, which is optimized for 64-bit architecture that aligns with industry standards, enhances user experience with improved performance, and better compatibility with the latest hardware and operating systems.
Supported inSync Client for Cloud versions
| Release Version |
(Windows) Revision & Supported OS |
(macOS) Revision & Supported OS |
(Linux) Revision & Supported OS |
EOS Date |
|---|---|---|---|---|
| 7.5.2 | r110780 Supported OS: ▪ Win 11(64-bit) ▪ Win 10 (64-bit) |
r110780 Supported OS: ▪ Sonoma (14.0) ▪ Ventura (13.0) ▪ Monterey (12.0) |
-- | October 01, 2025 |
| 7.5.1 | r110755 Supported OS: ▪ Win 11(64-bit) ▪ Win 10 (64-bit) |
- | -- | July 01, 2025 |
| 7.2.5 | r110485 Supported OS: ▪ Win 11 (64-bit) ▪ Win 10 (32/64-bit) |
r110485 Supported OS: ▪ Sonoma (14.0) ▪ Ventura (13.0) ▪ Monterey (12.0) |
-- | May 01, 2025 |
|
7.1.0 |
r110275 |
r110275 |
-- |
August 01, |
| 7.1.0 (GovCloud) |
r110275 Supported OS: ▪ Win 11 (64-bit) ▪ Win 10 (32/64-bit) |
r110275 Supported OS: ▪ Sonoma (14.0) ▪ Ventura (13.0) ▪ Monterey (12.0) |
-- | 01, April, 2024 |
|
6.5.1 *Patch update |
-- |
r110206 |
-- |
July 01, 2021 |
| 5.9.5 (RHEL) | -- | -- | r100940 Supported OS: ▪ 9.3 (64-bit) |
May 01, 2025 |
| 5.9.5 (Ubuntu) | -- | -- | r100940 Supported OS: ▪ 22.04 (64-bit) ▪ 20.04 (64-bit) |
May 01, 2025 |
|
5.9.3 |
-- |
-- |
r100773 |
April 01, 2023 |
|
5.9.0Linux (CentOS) |
-- | -- | r51251 Supported OS: ▪ 7.1 (64-bit) ▪ 6.6 (64-bit) |
EOS Policy for inSync CloudCache Server
Each release of inSync CloudCache Server comes with new features and enhancements. Druva also releases patches and hotfixes for inSync CloudCache as and when required.
As Per Druva's EOS policy, Druva supports only the latest version of CloudCache.
EOS for an inSync Cloud Cache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade inSync CloudCache to the latest version.
Supported inSync CloudCache Server versions
The following table lists the supported versions.
| Release Version | Revision (inSync Coud) |
Revision (inSync GovCoud) |
|---|---|---|
| v5.9.6 | 110284 | 110283 |
EOS policy for AD/LDAP Connector / inSync Connector
Each release of inSync Connector comes with new features and enhancements. Druva also releases patches and hotfixes for inSync Connector as and when required.
Note: Per Druva's EOS policy, Druva supports the latest version of the inSync Connector.
EOS for the inSync Connector version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade the inSync Connector to the latest version.
Supported Connector versions
The following table lists the supported versions for inSync Cloud and Gov Cloud.
| Version | Revision | inSync Cloud |
inSync GovCloud |
|---|---|---|---|
| 6.2 | re48b01f9 |  |
 |
| 6.2 | r53a56697 | |
|
| 6.1.1 | r0809d3fa | |
|
EOS policy for Druva Mobile App
Each release of the mobile app comes with new features and enhancements. Druva also releases patches and hotfixes for the Druva Mobile App as and when required.
Note: Per Druva's EOS policy, Druva supports the latest version of the Druva Mobile App on Android and iOS.
EOS for Druva Mobile App platform means an end to all technical assistance, auto-upgrades, and bug fixes for that version. We recommend that you periodically upgrade your mobile device OS to the latest version.
Supported Druva Mobile App for Android versions
| App version | Operating system version |
|---|---|
| Android |
|
Supported Druva Mobile App app for iOS versions
| App version | Operating system version |
|---|---|
| iOS |
|