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Druva Documentation

Release Notes

This article provides information about release details on Endpoints, Data Governance, and inSync Client.

If you are an inSync GovCloud customer, see inSync GovCloud Updates.

November 26, 2022

inSync Client v7.2.2 patch update for macOS

A patch update for macOS inSync Client is released that includes the following fixed issue.

Fixed Issues

 

Issue Description
INS-80877 Fixed an issue for macOS Client wherein the backup failed to resume with a "Resuming Backup" message due to internal errors.

Revision

 

Product Revision
inSync Client v7.2.2 r110415

Customer action required: Upgrade to inSync Client v7.2.2.

For details on prerequisites for installation, see hardware and software requirements.

Download the latest inSync Client  here.

For more details, contact Support.



November 12, 2022

This release has minor bug fixes.

November 07, 2022

Enhancement

Support for macOS Ventura 13 with inSync Client v7.2.1

Now experience seamless endpoint data protection for macOS Ventura 13. Druva has qualified the inSync Client  v7.2.1 on macOS Ventura 13. 

Customer Action: Upgrade to inSync Client  v7.2.1 For upgrade instructions, see Upgrade inSync Client.

Note: If you are already using inSync Client  v7.2.1, no action is required.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client  v7.2.1 here.

For more details, contact Support.

October 29, 2022

Enhancement

Federated Search and Sensitive Data Governance: Data Lock support for files snapshots

Data Lock enables you to protect your data from accidental or malicious deletions. If Data Lock is enabled, you cannot delete files from the snapshots. In such a scenario, an administrator can delete the data only from the data sources such as Devices from where it is backed up.

Delete_Files_DL_marked.png

Customer action required: None

For more information, see

October 15, 2022

Deprecated

Deprecation of inSync Share

The inSync Share feature has reached its EOL (End of life). As a result, all services related to inSync Share are now unavailable.

For more information, see inSync Cloud support and EOL policies

For more details, contact Support.

October 11, 2022

Enhancement

inSync Client v7.2.1 patch update for macOS

A patch update for macOS inSync Client is released on October 11, 2022, with minor bug fixes.

Revision

 

Product Revision
inSync Client macOS: r110386

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

September 27, 2022

Deprecated

Deprecation of macOS Catalina (10.15) Operating System

With inSync Client v7.2.1 released on August 22, 2022,  macOS Catalina (10.15) is not supported. As a result, you will not be able to backup data on macOS Catalina (10.15)operating system devices.

Customer action required: Upgrade to the latest macOS operating system.
For details on prerequisites for installation, see hardware and software requirements.  

September 17, 2022

Enhancement

Restore Curated Snapshot using API

We have added a new parameter snapshotName to the Initiate a restore activity​ API that enables you to restore a curated snapshot.

September 15, 2022

inSync Client 5.9.5 for Linux (RHEL and Ubuntu)

inSync Client v5.9.5 is now available for Linux operating systems with infrastructure enhancements, minor bug fixes, and the following updates:

Enhancement

Support for Ubuntu 22.04 operating system 

Added support for Ubuntu 22.04 operating system for seamless endpoint data protection.

Deprecated

Disabled Sync & Share option

The "Sync & Share" option is disabled as it will reach End of Life on September 30, 2022. For more information, see inSync Cloud support and EOL policies

Deprecation of Ubuntu 16.04 Operating System

Support for Ubuntu 16.04 operating system is discontinued. As a result, you will not be able to backup and restore data on devices running on Ubuntu 16.04 operating system.

Customer Action: Upgrade inSync Client. Download the latest inSync Client here. 

Revision

 

Operating System Version inSync Client v5.9.5
Revision number
RHEL
  • 8.5 (64-bit)

  • 8.4 (64-bit)

r100890
Ubuntu
  • 22.04 (64 bit)

  • 20.04 (64-bit)

  • 18.04 (64-bit)

r100890

September 03, 2022

Enhancement

Extend duration for Backup Inactivity Alert

You can now extend the duration of the Backup Inactivity Alert for a profile up to 1000 days. With this enhancement, inactive users will not receive backup inactivity alert notifications for the set duration.

►Here is a glimpse of the update
backup inactivity alert.png
For more information, see configure alert settings.

Deprecated

Deprecation of inSync Share

End Of Life (EOL) date for inSync Share is September 30, 2022. After this date, all services related to inSync Share will be unavailable. For more information, contact support.

August 22, 2022

New Feature

inSync Client v7.2.1 for macOS

inSync Client v7.2.1 is now available for macOS. This version has infrastructure enhancements and minor bug fixes.

Customer action required: Upgrade to inSync Client v7.2.1.

Note: Our support team will contact you via email if you must upgrade to this version of the inSync Client.

With the inSync Client v7.2.1 release, the "Sync & Share" option is disabled as it will reach End of Life on September 30, 2022. For more information, see support and EOL policies.

Revision

 

Product Revision Details
v7.2.1 macOS: r110381

Note:

  • inSync Client v7.2.1 for mac devices supports both Intel and ARM architecture Processors.

  • Druva has not released a new version of inSync Client for Windows and Linux operating system. You can continue using inSync Client v5.9.x.

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

New Feature

CloudCache Server v5.9.6 for Cloud

CloudCache Server v5.9.6 is now available. This version has some infrastructure enhancements and minor bug fixes

Customer action required: Upgrade to CloudCache Server v5.9.6.

Note: Upgrading the CloudCache server is mandatory to upgrade the existing inSync Client to the upcoming inSync Client v7.2.x.

Revision

 

Product Revision Details
Cloudache Server 5.9.6 r110280

Download the latest CloudCache Server v5.9.6 here. 

For more details, contact Support.

Fixed Issues

 

Issue Description
INS-62024 Fixed  an issue wherein inSync Client fails to activate devices using system proxy settings.

August 20, 2022

New Feature

Prevent malicious or accidental deletion of snapshots using Data Lock

You can enable the Data Lock feature to ensure your snapshots for different users and devices are immutable till the set retention period. This feature prevents modification, accidental deletion, or tampering with critical data by rogue administrators or anyone with compromised credentials.

The Data Lock feature is available on both  Enterprise and Elite editions.

 

Here is a glimpse of the update:
datalock_endpoints_July5.gif

Customer action required: None.

For more information, see Data Lock.

Enhancement

Endpoints reports on Cloud Platform

Centralized reporting with the enhanced framework for Storage Status Reports, is now available on the Druva Cloud Platform Console. The report provides easier data comparison, better interpretation and usability.

For more information, see About reports.

Note: Existing Endpoints report will still be available under Endpoints->Reports page.

New Feature

eDiscovery: A new version of eDiscovery Download Client for inSync Cloud

You can now download and install the latest v1.2.2 eDiscovery Download Client version for Windows and macOS from the Downloads page. This client version includes minor enhancements and security fixes.

Customer action required: None

For more information, see Support Matrix for eDiscovery Download Client.

July 23, 2022

This release has minor bug fixes.

July 09, 2022

New Feature

AD/LDAP Connector for Cloud

AD/LDAP connector v6.2 is now available. This version has some infrastructure enhancements and minor bug fixes.

Customer action required: Upgrade to AD/LDAP connector v6.2.

Note: Our support team will reach out to you, via email communication, if it is mandatory for you to upgrade to this version of the AD connector.

Revision

 

Product Revision Details
AD/LDAP connector v6.2 r110852

Download the latest AD/LDAP connector here. 

For more details, contact Support.

June 25, 2022

Fixed Issues

 

Issue Description
INS-67033 Fixed an issue wherein the system restore failed on some devices with “No valid snapshot found for System Settings” error.

June 11, 2022

This release has minor bug fixes.

May 28, 2022

New Feature

API to Download Authkey (to replace/add new device)

Administrators can now use the Download Authkey API to replace or add a new device. For more information, see Download Authkey API

Customer action required: None.

 We have refreshed the Data Loss Prevention (DLP)  page UI for Endpoints. For more information, see Cyber Resilience release notes.

 

Fixed Issues

 

Issue Description

INS-64202

Fixed an issue wherein user creation was failing for some users imported through SCIM.

May 14, 2022

New Feature

Protect mission-critical backups from accidental or malicious deletion with Rollback Actions

Rollback Actions is now available for Endpoints. For more information, see Rollback Actions for accidental and malicious deletes.

Enhancement

Added API parameter to specify the reason for deletion

You can now specify the reason for deletion using the optional parameter deletionReason (character limit between 10-150). This parameter is added to the existing Delete a user and Delete a device APIs.  The reason will be captured in the Admin Audit trail for auditing purposes.

Customer action required: None.

 We have refreshed the Data Loss Prevention (DLP)  page UI for Endpoints. For more information, see Cyber Resilience release notes.

Issue Description

INS-65231

Fixed an issue wherein the backup status for devices on the User details page showed incorrect status as Backed up with errors when the backup is completed successfully.

April 30, 2022

Enhancement

Introducing storage support for the Asia Pacific (Seoul) Region

We have added a new data storage location for Asia Pacific (Seoul) Region to add more flexibility to data storage requirements, especially for the Druva customers across South Korea.
Don't miss to check out a green icon for Asia Pacific (Seoul) ap-northeast-2 region on the Druva Cloud status page!

Inactive status at device level

The inactive status is now associated with a device, and is no longer applicable to the status of the last backup. 

We have added the following enhancements:

  • A new icon image2.pngagainst inactive devices on the Devices and the Backup Jobs pages, to indicate the device connectivity state.

  • A new Device Connectivity filter on the Jobs and the Devices pages, to list active and inactive devices.

►Here is a glimpse of the update:
image1.png

Fixed Issues

 

Issue Description
 

INS-23368 (UI Stats Requirement 1)

Fixed an issue wherein there was a mismatch in the Backup Summary statistics when you drill down from the Endpoints dashboard page to the Jobs->Last Backups page.

April 25, 2022

inSync Client v5.9.4 for Red Hat Enterprise Linux (RHEL)

Enhancement

Now experience seamless endpoint data protection for Red Hat Enterprise Linux (RHEL) with inSync Client. The inSync Client v5.9.4 is now available for the RHEL platform in addition to Ubuntu.

Customer action required: Install inSync Client v5.9.4.

Revision

 

Product

Revision details

inSync Client  v5.9.4

RHEL: r100873

Ubuntu: r100873

NoteDruva has not released a new version of inSync Client  for Linux CentOS with inSync Client v5.9.4. You can continue using  inSync Client  v5.9.3  for Linux CentOS devices

For more information, see inSync Cloud support and EOL policies

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

April 16, 2022

This release has minor bug fixes.

April 02, 2022

New Feature

Data Governance

eDiscovery: Collect and preserve additional data sets of custodians

With Additional Data Collection (ADC) capability, you can define additional data sets for collection in a stealth mode.

In addition to the data configured for backup, you can configure specific folders for data collection from Mac and Windows devices without any assistance from IT admins. Only legal admins can access and download this data. This flexibility and confidentiality of collection ensure that you can act quickly in times of need and secure the required data.

For more information, see Additional Data Collection.

Customer action required: None

 

ADC_March28 revised 2.gif

March 19, 2022

This release has minor bug fixes.

Known Issues

 

Issue

Description

REAL-22113

The search service is currently not working as expected. 

Workaround: You can restore the data using the Snapshot Viewer option. For more information, contact support.

March 10, 2022

Druva mobile app

New Feature

Get refreshed user interface for Druva mobile app

You now get an updated user interface for the Druva mobile app that aligns with the standards of inSync Client desktop applications to provide a simplified and consistent end-user experience. The app is redesigned with the latest Druva branding and supports the latest Android and iOS versions.

Customer action required: Upgrade to the Druva mobile app


 


 


Druva Mobile App supported OS versions:
Android: 9x, 10x, 11x  and 12x
iOS: 13, 14 & 15
Download the Druva Mobile app here.

March 05, 2022

Endpoints

Enhancement

Microsoft Edge is now Supported in System Settings Backup

You can now back up Microsoft Edge System Settings when you enable a Persona Backup.

For more information, see System Settings Backup.

February 19, 2022

Enhancement

Data Governance

Sensitive Data Governance: Change to Violation Preview text download

If the preview text for file violations is more than 64 KB in size, you have to download the file to view complete details.

For more information, see How do I download non-compliant files and violations list for offline review.

Customer action required: None

February 11, 2022

Enhancement

inSync Mobile App Support on iOS 15

Druva inSync Mobile App now supports iOS 15 devices. 

For more information, see inSync mobile app support matrix.

Download the inSync Mobile App here.

February 05, 2022

Endpoints

This release has minor bug fixes.

February 04,  2022

inSync Mobile App

Enhancement

Supporting inSync Mobile App on  Android 12

Druva inSync Mobile App now supports Android 12 devices. 

For more information, see inSync mobile app support matrix.

Download the inSync Mobile App here.

January 24, 2022

inSync Client v7.1.0

Enhancement

Protect Microsoft Edge browser settings

You can now back up and restore the end-user device’s browser settings for Microsoft Edge on Windows devices.

For more information, see Supported system settings.

Enhanced inSync Client user interface experience 

The UI enhancements are as follows:

  • Option to remove a folder from the Backup & restore Window

Note: The option is not available for folders configured by an administrator.

 

Remove _folder.gif
For more information see, remove folders from backup

  •  Redesigned branding and contact information

Branding_information.png
For more information, see co-branding inSync.

Enhanced inSync Client menu bar icon for Windows 10 and above

You now get a dynamic inSync menu bar icon that automatically adapts the background color and matches the theme when switched between the light mode and the dark mode.

Revision

 

Product

Revision details

inSync Client

Windows: r110275

macOS: r110275

Druva has not released a new version of inSync Client for Linux OS with inSync Client v7.1.0. You can continue using inSync Client v5.9.x for Linux with inSync Cloud.

For more information, see inSync Cloud support and EOL policies

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

Fixed Issues

 

Issue

Description

 

INS-42956

Fixed an issue wherein the default AES encryption mode is changed from ECB to OFB.

INS-42957

Fixed an issue by removing a deprecated pycryto library due to security vulnerabilities.

INS-42955

Fixed an issue by migrating from pickle to msgpack for XATTR serialization.

INS-35783

Fixed an issue wherein the inSync processes are restricted to load .dll files only from system paths.

January 22, 2022

Endpoints

Enhancement

Enhanced user interface for the Storage listing and details page

The Storage listing and Storage details pages are refreshed to provide an intuitive experience for administrators. In the system tray menu, the access path label name for Storage List is changed to Storage.

Customer action required: None.

For more information, see  the following articles:

storage.png

January 08, 2022

Endpoints

Enhancement

View and download device replacement details in the Audit Trails

Use the User Audit Trail capability to view and download the device replacement details in .html and .csv formats for auditing purposes.

Customer action required: None.

For more information, see the following articles:


 

Fixed Issues

 

 

Issue

Description

INS-17574

Fixed the issue wherein the recently activated devices were getting auto-deleted. 

Archived release notes 

For release notes of previous cloud updates, see Archived Release Notes.

 

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