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Druva Documentation

Manage Recommendations

Overview

We strongly believe Recommendations are thoughtfully designed and provide you the required insights into your data and the benefit of removing it from protection. However, sometimes it can become overwhelming and hence we provide you the option to manage and ignore Recommendations.

This topic lists all the actions that a Druva Cloud Administrator can take to manage and ignore Recommendations.

Modify Rule to receive Recommendations

Recommendations are generated based on the Recommendations Rule (Rule). The default Rule, is defined by Druva based on the type of data under the protection and study of various data protection patterns. However, the non-critical files and their extensions defined in the default Rule, may not be useful for all the organizations.

As an administrator you have the choice to modify the default Rule based on your company data protection policies. After the Rule is updated, Druva sends you the updated recommendations starting the next cycle of generating recommendations for all the backup sets.

The Rule defines the following settings based on which recommendations are generated -

  • Percentage of total storage -  Recommendations are generated for backup sets when the total percentage of non-critical files grow beyond the defined threshold (in percentage) of total consumed storage.

    Example - If the defined threshold is 5 %, and assuming you have 50 GB of consumed storage, recommendations are generated if the non-critical files grow beyond 2.5 GB i.e. more than 5% of 50 GB.
     
  • Storage growth over 30 days - Recommendations are generated for backup sets if the total percentage of non-critical files has grown beyond the defined threshold (in percentage) in the last 30 days.

    Example - If the defined threshold is 5%, and assuming you have 100 GB of consumed storage, recommendations are generated if non-critical files grow more than 5 GB, i.e. 5% growth over 100 GB in the last 30 days.
     
  • File Type - Lists the file types that Druva considers as Non-Critical files and generates recommendations when one of the above conditions is met. For the complete list of File Types, see Frequently Asked Questions.
  • File Extensions - Lists the file extensions for the selected File Types. For the complete list of File Types, see Frequently Asked Questions.

Procedure

To modify the Rule,

  1. On the Recommendations home page, one the left-hand side panel, click Settings.
  2. In the Recommendation Rule  area, click Edit.
    edit_rule_newre.jpg
  3. On the Edit Recommendation Rule dialog box, define the following -
    1. Percentage of total storage - Define the threshold (in percentage) for availability of non-critical files of your total storage after which recommendations should be generated.
    2. Storage growth over 30 days - Define the threshold (in percentage) for growth of non-critical files in the last 30 days after which recommendations should be generated.
    3. File Types - Define the file types that you consider as non-critical so as to ensure recommendations are generated only for only the availability of selected file types when they combine cross the defined threshold.
    4. File Extensions - Displays the file extensions, based on the selection of File Types, that are termed as non-critical.
      Note - You cannot modify the File Extensions.

new_edit_recomm.jpg

  1. Click Save to update the Rule.

Recommendations are generated based on the updated Rule starting next cycle of Recommendation Engine within 24 hours.

Ignore Recommendations

You can choose to ignore recommendations for particular backup sets if you think that the recommendations generated are currently not required, or you believe that the data under protection for those backup sets including content rule policies and backup settings are optimally configured as per your requirement.

Before ignoring, we advise you to consider modifying the Recommendation Rule to customize recommendations and save costs by removing non-critical files. See Modify Rule to receive Recommendations.

You can choose to ignore recommendations for such backup sets temporarily for a period of 30 days or permanently.

In case, you again want to start receiving recommendations for the ignored backup sets, you can enable it again anytime later.

Ignore a recommendation temporarily

To ignore recommendations for a backup set temporarily for 30 days,

  1. On the Recommendations home page, under the Active tab, look for the recommendations that you want to ignore or suspend.
  2. Open or explore the recommendation and then click the More Options icon options.jpg.
  3. Select Ignore for 30 days. Confirm your action by selecting OK.
    new_recom_ignore30.jpg

The recommendation for the backup set is temporarily disabled. You can view the summary of the backup set and the end date for the ignored recommendation under the Ignored Backup Sets section on the Settings page.

An activity trail for ignoring this recommendation is logged against your name and listed under Audit Trails

Ignore a recommendation permanently

To ignore a recommendation permanently,

  1. On the Recommendations home page, under the Active tab, look for the recommendations that you want to ignore or suspend.
  2. Open or explore the recommendation and then click the More Options icon options.jpg .
  3. Select Ignore permanently. Confirm your action by selecting OK.

The recommendation for the backup set is permanently disabled. You can view the summary of the backup set for the ignored recommendation under the Ignored Backup Sets section on the Settings page.

An activity trail for ignoring this recommendation is logged against your name and listed under Audit Trails

View Ignored Recommendations

An administrator might have intentionally ignored the recommendations due to their reasons. As an administrator, you can view the list of recommendations that are ignored on a temporary or a permanent basis.

To view the ignored recommendations, scroll down to the Ignored Backup Sets area on the Settings page.

ignored_me.jpg

Enable a Recommendation ignored earlier

If you have previously ignored any backup set from receiving recommendations - temporarily for 30 days or permanently, you can enable it again anytime.

To enable recommendation for a backup set ignored earlier,

  1. On the Recommendations home page, one the left-hand side panel, click Settings.
  2. In the Ignored Backup Sets section, look for the backup sets you had ignored and select it.
  3. Click Enable. On the confirmation box that appears, click Enable to confirm your action.

An activity trail for re-enabling this recommendation is logged against your name and listed under Audit Trails

ignore_new_recm.jpg

Stop receiving Recommendations

You also have an option to completely stop receiving all recommendations for non-critical data on Druva Cloud. You can use this option if you believe that the data under protection, content rule policies including backup settings are optimally configured as per your requirement.

To completely stop receiving recommendations,

  1. On the Recommendations home page, one the left-hand side panel, click Settings.
  2. On the Settings page, click Edit.
    block_recomm.jpg
  3. On the Edit Recommendations Settings dialog box, clear the Recommendations for Non Critical Files checkbox.
  4. Click Save.

Your settings are saved and Recommendations service stops generating recommendations for all the backup sets. In the future, if you prefer to receive recommendations for non-critical files you can enable it again from the Settings.

An activity trail for disabling Recommendations is logged against your name and listed under Audit Trails

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