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Druva Documentation

Frequently Asked Questions

Note: Storage Insights feature is not available for Phoenix Gov Cloud.

Check the FAQs below to get familiar with Realize Storage Insights offering and functionalities.

What Phoenix License should I subscribe to view Realize Storage Insights?

Realize Storage Insights is available for Phoenix customers with Elite and Enterprise License, and comes inclusive of Realize Storage Insights and Recommendations services enabled.

I want to view Realize Storage Insights, what should I do?

Realize Storage Insights is available by default, for data protected using Druva Phoenix for NAS and File Servers (Windows/Linux) only.

If you are a Druva Phoenix customer contact your Druva Account Manager or Druva Support.

What file extensions are scanned to display the information in Realize Storage Insights?

The following type of files and their extensions are scanned to display information in Realize Storage Insights:

Type of file File extensions
Archive files .7z, .cbr, .deb, .gz, .pkg, .rar, .rpm, .sitx, .tar.gz, .zip, .zipx
Audio files .aif, .iff, .m3u, .m4a, .mid, .mp3, .mpa, .wav, .wma
Backup files .bak, .old, .tmp
Disk Image files .bin, .cue, .dmg, .iso, .mdf, .toast, .vcd
Log files .log, .log1
Image files .bmp, .gif, .jpeg, .jpg, .png, .pspimage, .thm, .tif, .tiff
System files .cab, .cpl, .cur, .deskthemepack, .dll, .dmp, .drv, .icns, .ico, .lnk, .sys
Video files .3g2, .3gp, .asf, .avi, .flv, .m4v, .mov, .mp4, .mpg, .rm, .srt, .swf, .vob, .wmv

After what duration is data updated in Realize Storage Insights?

Realize Storage Insights service runs once every 24 hours on the previous day backups occurred on NAS and File Server. Depending upon the factors like backup completion time, storage region, and Realize Storage Insights service run time, data may be updated anytime between 24 hours to 48 hours after backup completion.

Can I customize Realize Storage Insights?

Currently, Realize Storage Insights is available in view-only mode. You cannot modify or customize the graphs. However, you can use filters to create a desired view and save it  for your future reference. You can also take benefit of Realize Recommendations, an ML-based service which automatically scans the data under protection and identifies the non-critical data and its total size in each of the backup set. Learn more

We are consistently working on adding more features and building a delightful product experience for you.

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