Documentation
Persona Backup FAQs
Elite Enterprise
- What system settings does inSync back up?
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To know the default system settings that inSync backs up, see Supported system settings.
- Does inSync use USMT?
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Yes, it does. To perform a back up of system settings, inSync clients on Windows OS invoke the User State Migration Tool (USMT).
- Can I use custom USMT XMLs?
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Yes, you can. However, you must request assistance from the Druva Support team to do this.
- What platforms does inSync support for system settings backup?
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inSync supports Microsoft Windows 7 or later and Mac OS X 10.8 or later.
- Can I restore system settings from the inSync Admin Console?
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No, you cannot. You must instruct users to restore system settings to their laptops. To know how this is done, see Restore system settings.
- Where can I look for system restore errors?
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You can find errors related to system restores in the inSync client log files. inSync also displays an error if your system settings restore does not complete.
- How does inSync help me with operating system migration?
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To know more about operating system migration using inSync, see OS migration using Persona Backup.
- Can I track operating system migration across my organization?
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inSync does not track operating system migrations across your organization. However, you might be able to find some third-party tools that can perform such a tracking.
- Do I see an alert if an OS migration fails?
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inSync does not generate alerts for migration failures.
- Is the OS license also migrated?
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inSync does not perform the actual migration; rather it helps you import settings of a system before the migration. After the migration, it restores the imported settings. You should contact your system administrator to know if the license gets migrated.