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Druva Documentation


inSync Private Cloud Editions: File:/tick.png Elite File:/tick.png Enterprise


This topic explains the types of reports and contains instructions for viewing and receiving reports.

Note: Timestamps that appear on the reports follow the inSync Master's time zone. 

The following table lists the types of reports that your inSync edition supports. 

Report Displays...
Active Alerts Active alerts for a specified period. Active alerts are alerts that are not yet resolved.
Alert History All alerts generated for a specified period.
Failed Backups The backup activities failed due to irrecoverable alerts during a specified period, such as user quota error. You can take corrective action to resolve an irrecoverable alert.
Last Backup Status The status of the last backup.
Restore Activity All restore activities during a specified period.
Sharing Usage The share statistics.
Storage Status The statistics and alerts for all storages during a specified period.
User Rollout

The details related to user devices, their activation date, and the status of the first backup from their device. This report is useful when you are rolling out inSync in your organization. You can keep track of the user devices that have inSync installed. You can take corrective action if inSync was unable to complete the first backup from any device.

This report also includes detailed information about the first backup, such as the first backup status, total connected time, bytes transferred, and backup size. This report also indicates if system settings backup is activated for a device. This report also includes the list of users who did not add any device to their inSync account.

Preserved Users Report Provides information on the users preserved in inSync, their information, preserved on date, and the mode using which they were preserved.

Inactive Devices Report

Details of device inactivity with respect to backup and connectivity with inSync Master. You can use this report to track the inactive devices assigned with various profiles. The report also provides the auto-delete date scheduled for each inactive device if the setting is configured for the profile. 

Complete Report System information, license information, server statistics, storage statistics, storage alert, last backup status, failed backups, active alerts, restore activity, sharing usage, user rollout.

View a report

To view a report

  1. On the inSync Master Management Console menu bar, click Reports.
  2. Click the report that you want to view.

inSync displays the report for the activities that occurred within the last 30 days. Use the Period list to filter these report. However, you cannot filter Last Backup Status, Sharing Usage, and User Rollout reports because these reports publish all data.

Note: If you have more than 10000 devices, you cannot view or download the Complete Report in inSync Management Console. However, you can send this report to your email and then download and view this report on your computer.

Download a report

To download a report

  1. On the inSync Master Management Console menu bar, click Reports
  2. Select the report that you want to download
    • If you want to download the report in HTML format, click Download > Download HTML.
    • If you want to download the report in CSV format, click Download > Download CSV.

inSync saves the report to your computer.

Send a report to your email

To send a report to your email

  1. On the inSync Master Management Console menu bar, click Reports
  2. Select the report that you want to email
    • If you want to email the report in HTML format, click Email > Email HTML.
    • If you want to download the report in CSV format, click Email > Email CSV.

The report is sent to the email address that is configured with the inSync Master.

Update email schedule

To update the email schedule

  1. On the inSync Master Management Console menu bar, click Reports
  2. Select the report for which you want to update the email schedule, and then click Edit Email Schedule. The Complete Report: Email Schedule window appears. 
  3. Select the Enable Email Schedule check box.
  4. Provide details on the following:
    Field Action
    Send Report Click the frequency for email delivery.

    Enter a schedule frequency to send the report. 

    • Daily: Email is sent everyday.
    • Weekly: In the Send of every list, click a day.
    • Monthly: In the Send on day box, type a specific day of a month.
    Time Type a specific time.
    Format Click a format of the report.
  5. Click Save.

Enable or disable report notifications 

Each administrator must log on separately to the inSync Master Management console and specify the report notification schedule. You cannot enable or disable report notifications for any other administrator or a specific administrator type.


To enable or disable report notifications,

  1. On the inSync Master Management Console menu bar, click Reports. The Manage Reports page appears, which includes a list of all the reports.
  2. Select the report whose schedule you want to update, and then click Edit Email Schedule. The Edit Email Schedule window is displayed.
  3. To receive report notifications, select the Edit Email Schedule check box and provide the following information:
    1. In the Send Report list, select whether you want to send the report daily, weekly, or monthly. 
    2. In the Frequency list, select the frequency of the report notification.
    3. In the Time list, specify the time when the report notification must be sent.
    4. In the Format list, specify the format in which the report must be sent.
      Note: If the file size of the subscribed report is
      • Less than or equal to 5 MB, the report is sent in the format that you have selected.
      • Greater than 5 MB, the report is sent in .zip format.
  4. To stop receiving the report notifications, clear the Edit Email Schedule check box.
  5. Click Save.


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