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Druva Documentation

Supported system settings

inSync Private Cloud Editions: File:/tick.png Elite File:/tick.png Enterprise

Overview

You can perform system settings backup from the following operating systems:

  • Windows 7 or later
  • Mac OS X 10.8
  • Mac OS X 10.11 or later

Note: inSync does not backup system settings on any of the Windows Server operating systems, Windows 2000, or any of the starter editions for Windows XP, Windows Vista, or Windows 7.

Windows system settings

The following table lists the system settings that inSync backs across Windows devices when you enable Persona Backup. 

Category

Settings

Operating System Settings

  • Region and Language Settings: Formats, Location, Keyboards and Languages (default input language and installed services)
  • Personalization: Wallpaper, themes (not backed up from Windows XP)
    Note: Custom wallpapers need to be configured for backup.
  • Folder Options: General settings (navigation pane settings), View settings (display file extensions, display hidden files, hide empty drives, and use sharing wizard)
  • Encryption: Native EFS key
Internet Explorer (version 8 or later)
  • General Settings: Home page, browser history, fonts, language, search providers
  • Security Settings: Security levels for various zones
  • Privacy Settings: Sites, InPrivate Browsing settings, and Pop-up blocker
  • Content Settings: Certificates and Publisher settings

Microsoft Edge (version 41)

NoteSupport for this browser is available with On-Premise 5.9.8 and later.

  • Bookmarks
  • Themes
  • Favorites
  • Home page
  • All settings including general, security, privacy, proxy

Mozilla Firefox

  • Version 55
  • Version 57*

*On-Premises 5.9.8 and later.

 

  • Bookmarks
  • Home page
  • Default search engine
  • Download location
  • Font
  • Language
  • All settings including general, security, privacy, proxy

Google Chrome

  • Version 60
  • Version 65*

*On-Premises 5.9.8 and later.

  • Bookmarks
  • Home page
  • Default search engine
  • Download location
  • Font
  • Language
  • All settings including general, security, privacy, proxy

Microsoft Outlook (2003 to 2016)

  • Email account settings: IMAP, POP, Exchange server details
  • Encryption
  • Default language
  • Email signatures
  • Junk email preferences
  • Compose message format settings (only for the same version of Microsoft Outlook)
  • Calendar work time settings
  • Email send and receive settings
  • Message arrival settings
  • Address book
  • Dictionary
  • Profiles

Microsoft OneNote (2010, 2013, and 2016)

NoteSupport for Microsoft OneNote is available with On-Premise 5.9.8 and later.

  • General settings: Font, Display, Proofing
  • Audio and video
  • Language
  • Customize ribbons
  • Trust center

MS Office (2003 to 2016)

  • Microsoft Word, Microsoft PowerPoint, and Microsoft Excel templates
  • Microsoft Word, Microsoft PowerPoint, and Microsoft Excel settings
  • Dictionary
Mapped/Shared Network Drives
  • Path to mapped or shared drives.
Note: inSync does not back up the credentials to access the drive. You must re-enter the credentials to access the drive. 
Printer Settings
  • Network printers (Only on Windows 7, Windows 8, Windows 8.1, and Windows 10). Only printer preferences are supported.
Note: inSync does not backup the credentials to access the network printer or the drivers for the network printer. You must re-enter the credentials to access the printer and ensure that the destination laptop contains the requisite drivers.

Mac system settings

Category

Settings Backed Up

Network Settings

SSID

Note: inSync does not backup passwords for wireless network connections.

Browser Settings (Safari)

  • History
  • Home page settings
  • Default search engine
  • Bookmarks

Apple Mail

  • Email ID and password
  • Email signatures
  • Font and color settings
  • General settings

Address Book

Contacts

Keychain

Passwords saved in Keychain

Mac system settings 10.11 and after

Configuration guidelines on macOS Mojave

Locations that display a prompt

Important: The macOS Mojave (version 10.14) has a User Data Protection feature, which displays an authorization prompt when inSync Client tries to access the following locations if configured for backup:

  • Location Services

  • Contacts ~/Library/Application Support/Address Book

  • Calendars ~/Library/Calendars

  • Reminders ~/Library/Calendars

  • Photos ~/Pictures/Photos Library.photoslibrary

If you want inSync to back up the locations but do not want the macOS Mojave to display the permission prompts to the users, you can pre-configure the authorization to inSync via MDM (Mobile Device Management) which is used in your organization. Druva also recommends educating the inSync Client users of your organization to pre-approve inSync by adding it to Full Disk Access in System Preferences > Security and Privacy pane for a seamless backup experience.

If you do not want inSync to backup the mentioned locations, you must configure these locations in the Global Exclude list, defined at Profile level. inSync skips the locations mentioned in the Global Exclude list while backing up user data. For more information, see Configure the global exclude list.

inSync Client v5.9.9

inSync Client v5.9.9 supports macOS Mojave (version 10.14).

  • Druva recommends that you upgrade the inSync Client to v5.9.9 before upgrading user devices to macOS Mojave.
  •  If inSync Client users do not take any action on the prompts, inSync will pause the ongoing backup and it will remain in that state until the user takes an action.
For inSync Client v5.9.8 and earlier:

inSync Client v5.9.8 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. inSync administrators must upgrade user devices running on macOS Mojave to inSync Client v5.9.9 or later to successfully backup the mentioned locations.

Locations that do not display a prompt

For inSync Client v5.9.9:

inSync Client will skip the following configured locations by default while performing the backup if it does not have the required access permissions:

  • Mail
  • Messages
  • Safari Browsing History
  • HTTP Cookies
  • Call History
  • iTunes Backups
  • Time Machine Backups

Druva recommends educating the inSync Client users of your organization to pre-approve inSync access to the configured locations. To learn more, refer to inSync Client changes for macOS Mojave (version 10.14)

For inSync Client v5.9.8 and earlier:

inSync Client v5.9.8 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. inSync administrators must upgrade user devices running on macOS Mojave to inSync Client v5.9.9 or later to successfully backup the mentioned locations. 

The following table lists the system settings that inSync backs across Mac devices when you enable Persona Backup. 

Category

Settings Backed Up

Browser Settings (Safari)

  • History
  • Home page settings
  • Default search engine
  • Bookmarks

Apple Mail

  • Email ID and password
  • Email signatures
  • Font and color settings
  • Rules
  • General settings
  • Email sound settings under general mail settings
Internet Accounts
  • LinkedIn/Gmail/Facebook/Yahoo/Twitter

Keychain

Passwords saved in Keychain

Note: If you want to back up additional system settings, contact support@druva.com. The Druva Support team will investigate the feasibility of your requirements and help you implement.
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