Supported system settings


Overview
You can perform system settings backup from the following operating systems:
- Windows 7 or later
- Mac OS X 10.8
- Mac OS X 10.11 or later
Note: inSync does not backup system settings on any of the Windows Server operating systems, Windows 2000, or any of the starter editions for Windows XP, Windows Vista, or Windows 7.
Windows system settings
The following table lists the system settings that inSync backs across Windows devices when you enable Persona Backup.
Category |
Settings |
---|---|
Operating System Settings |
|
Internet Explorer (version 8 or later) |
|
Microsoft Edge (version 41)
|
|
Mozilla Firefox
*On-Premises 5.9.8 and later.
|
|
Google Chrome
*On-Premises 5.9.8 and later. |
|
Microsoft Outlook (2003 to 2016) |
|
Microsoft OneNote (2010, 2013, and 2016)
|
|
MS Office (2003 to 2016) |
|
Mapped/Shared Network Drives |
Note: inSync does not back up the credentials to access the drive. You must re-enter the credentials to access the drive. |
Printer Settings |
Note: inSync does not backup the credentials to access the network printer or the drivers for the network printer. You must re-enter the credentials to access the printer and ensure that the destination laptop contains the requisite drivers. |
Mac system settings
Category |
Settings Backed Up |
---|---|
Network Settings |
SSID
|
Browser Settings (Safari) |
|
Apple Mail |
|
Address Book |
Contacts |
Keychain |
Passwords saved in Keychain |
Mac system settings 10.11 and after
Configuration guidelines on macOS Mojave
Locations that display a prompt
Important: The macOS Mojave (version 10.14) has a User Data Protection feature, which displays an authorization prompt when inSync Client tries to access the following locations if configured for backup:
-
Location Services
-
Contacts ~/Library/Application Support/Address Book
-
Calendars ~/Library/Calendars
-
Reminders ~/Library/Calendars
-
Photos ~/Pictures/Photos Library.photoslibrary
If you want inSync to back up the locations but do not want the macOS Mojave to display the permission prompts to the users, you can pre-configure the authorization to inSync via MDM (Mobile Device Management) which is used in your organization. Druva also recommends educating the inSync Client users of your organization to pre-approve inSync by adding it to Full Disk Access in System Preferences > Security and Privacy pane for a seamless backup experience.
If you do not want inSync to backup the mentioned locations, you must configure these locations in the Global Exclude list, defined at Profile level. inSync skips the locations mentioned in the Global Exclude list while backing up user data. For more information, see Configure the global exclude list.
inSync Client v5.9.9
inSync Client v5.9.9 supports macOS Mojave (version 10.14).
- Druva recommends that you upgrade the inSync Client to v5.9.9 before upgrading user devices to macOS Mojave.
- If inSync Client users do not take any action on the prompts, inSync will pause the ongoing backup and it will remain in that state until the user takes an action.
For inSync Client v5.9.8 and earlier:
inSync Client v5.9.8 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. inSync administrators must upgrade user devices running on macOS Mojave to inSync Client v5.9.9 or later to successfully backup the mentioned locations.
Locations that do not display a prompt
For inSync Client v5.9.9:
inSync Client will skip the following configured locations by default while performing the backup if it does not have the required access permissions:
- Messages
- Safari Browsing History
- HTTP Cookies
- Call History
- iTunes Backups
- Time Machine Backups
Druva recommends educating the inSync Client users of your organization to pre-approve inSync access to the configured locations. To learn more, refer to inSync Client changes for macOS Mojave (version 10.14).
For inSync Client v5.9.8 and earlier:
inSync Client v5.9.8 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. inSync administrators must upgrade user devices running on macOS Mojave to inSync Client v5.9.9 or later to successfully backup the mentioned locations.
The following table lists the system settings that inSync backs across Mac devices when you enable Persona Backup.
Category |
Settings Backed Up |
---|---|
Browser Settings (Safari) |
|
Apple Mail |
|
Internet Accounts |
|
Keychain |
Passwords saved in Keychain |
Note: If you want to back up additional system settings, contact support@druva.com. The Druva Support team will investigate the feasibility of your requirements and help you implement.