About legal hold
Elite 
Enterprise Why legal hold?
With legal hold, you can preserve user backup data and avoid data deletion. When you keep a user on legal hold, the backup data for that user is excluded from compaction. inSync does not delete the data that the user backup up from any user device. Administrators can analyze the user data by using eDiscovery tools.
The following tables lists the audience and impact of legal hold.
| Audience | Impact |
|---|---|
| For the organization |
|
| For inSync administrators |
|
| For legal administrators |
|
Administrator roles and responsibilities
The following table lists the roles and responsibilities of the server administrator and the legal administrator.
| Activity | Server administrator | Legal administrator |
|---|---|---|
| Add a legal administrator to inSync Master | ||
| Create a legal hold policy | ||
| Access legal hold data using WebDAV | ||
| Manage a legal hold policy | ||
| Manage your legal administrator account |
About the legal hold workflow
The following table lists the legal hold workflow.
| Step | Activity | Description |
|---|---|---|
| 1 | Create a Legal administrator | The inSync Server administrator adds a Legal administrator in the inSync Master. The legal administrator receives an email containing login credentials and portal details for the Legal Administrator portal. |
| 2 | Access legal hold | The inSync Server administrator can access legal hold by using inSync Master Management Console. The Legal administrator can access legal hold by using the Legal Administrator portal. |
| 3 | Create a legal hold policy | In the legal hold policy:
|
| 4 | Access legal hold data using WebDAV | inSync supports the following methods:
|
| 5 | Manage a legal hold policy | Actions that you can perform on an existing legal hold policy:
|
| 6 (Optional) | Manage your legal administrator account | Actions that you can perform:
|
For more information about the legal hold user interface, see Governance page.
Notes
- Legal administrators can access user data irrespective of the user's privacy settings.
- If users are not removed from legal hold before the expiration of your Governance license, those users continue to remain on legal hold.