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Druva Documentation

Manually Decommission a Device

inSync Private Cloud Editions: File:/tick.png Elite File:/tick.png Enterprise

Manually Decommission a Laptop or Desktop

To decommission a laptop or desktop

  1. On the inSync Master Management Console menu bar, click DLP.
  2. Under the All Devices tab, click the radio button for the device that you want to decommission.
  3. Click Decommission Device.

Manually Decommission a Smartphone or Tablet

Before you begin decommissioning a Smartphone or Tablet, ensure the following:

  • On an Android device, the Device Admin must be activated.
  • On an iOS device, the MDM profile must be installed.

To decommission a Smartphone or Tablet

  1. On the inSync Master Management Console menu bar, click DLP.
  2. Under the All Devices tab, click the radio button for the appropriate device, and then click Decommission Device.
  3. If you want to delete recently accessed documents or favorites from the inSync cache files, click Delete only inSync data on device, and then click Decommission. The user is logged out from the device.
    If you want to securely erase all data from the mobile device, including non-inSync data and data on the SD card, click Deactivate entire device, and then click Decommission. The user device is restarted.
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