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Druva Documentation

Include emails for backup on Windows

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About Outlook backup

If you are backing up emails from Outlook 2016, 2013, 2010, or 2007, inSync provides two options for backup: Outlook - 2016/13/10/07 - Optimized for performance and Outlook - 2016/13/10/07 - Optimized for efficiency. The following table lists the difference between these two backup options.

Property Outlook - 2016/13/10/07 - Optimized for efficiency Outlook - 2016/13/10/07 - Optimized for performance
Data deduplication More efficient, app-aware data de-duplication. Saves only a single copy of duplicate emails and attachments across users. File-level data de-duplication. inSync backs up updates to the PST files.
Backup speed Faster backups. inSync uses outlook's MAPI interface to identify messages that are added, updated, or deleted, and selectively backs up that data. inSync requires more time to analyze and identify changes to the PST.
Non-attached PST By default, inSync backs up only the attached PST files. However, if you select Include PST files from all drives, inSync will locate all unattached PST files in the laptop and back them up. inSync backs up all attached PST files. It also backs up all unattached PST files that are there in the folders containing the attached PST files.
Restore Faster restore. Instead of the entire PST, inSync restores specific folders, such as Inbox, Sent Items. inSync requires more time for restoring data.  inSync can restore only the entire PST.
Restore requirement Requires inSync and Outlook to restore emails. No specific requirement.
Note: 
  • If Outlook is using IMAP, do not use the Outlook - 2016/13/10/07 - Optimized for efficiency backup option.
  • If you enabled persona backup for the selected profile and you want to restore an email client for Windows, Druva recommends that you select the Outlook - 2016/13/10/07 – Optimized for performance backup option. For more information, see Backing up system and app settings (Persona Backup).

Procedure

Include PST for Outlook - 2016/13/10/07 - Optimized for performance for backup

To backup emails from Windows

  1. On the inSync Master Management Console menu bar, click Profiles.
  2. Click the link of the profile for which you want to include emails for backup on Windows.
  3. Click the Backup Content tab.
  4. Click Edit. The Edit Profile window appears.
  5. Click the Windows tab, and then select the Email check box.


     
  6. In the Email client to backup list, click Outlook - 2016/13/10/07 - Optimized for performance.
    If you want to back up the PST files from other locations, you can configure a folder for backup. In this folder, you can specify the location from where you want the inSync client to back up PST files. For more information, see Configure folders for backup.
  7. If you want to include or exclude specific email files, provide the appropriate information for each field.
    Field Action
    Include Files

    Type or select the email files that you want to back up. The Email files option is by default selected in the Include Files box. The *. PST is the default email file extension that appears beside the Include Files box.

    If an email file does not appear in the list, type the email file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: This box supports asterisk (*) as a wildcard character.

    Exclude Files

    Type or select the email files that you want to exclude from backup. If an email file does not appear in the list, type the email file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: 
    • As the Email files option is by default selected in the Include Files box, you cannot add this option again in the Exclude Files box. However, you can exclude specific email file types by adding the email file extension in the box that appears next to the Exclude Files box. 
    • ​Entries in this field overrides the entries in the Include Files box.
    Exclude Paths Type the path to the email files and folders that you want to exclude from backups.
  8. Click Save.
Include Outlook - 2016/13/10/07 - Optimized for efficiency for backup

To backup emails from Windows

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to include emails for backup on Windows.
  3. Click the Laptop Backup Content tab.
  4. Click Edit. The Edit Profile window appears.
  5. Click the Windows tab, and then select the Email check box.


     
  6. In the Email client to backup list, click PST for Outlook - 2016/13/10/07 - Optimized for efficiency.
  7. If you want to back up the PST files that are not configured with Outlook, select the Include PST files from all drives check box.
  8. If you want to include or exclude specific email files, provide the appropriate information for each field.
    Field Action
    Include Files

    Type or select the email files that you want to back up. The Email files option is by default selected in the Include Files box. The *. PST is the default email file extension that appears beside the Include Files box.

    If an email file does not appear in the list, type the email file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: This box supports asterisk (*) as a wildcard character.

    Exclude Files

    Type or select the email files that you want to exclude from backup. If an email file does not appear in the list, type the email file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: 
    • As the Email files option is by default selected in the Include Files box, you cannot add this option again in the Exclude Files box. However, you can exclude specific email file types by adding the email file extension in the box that appears next to the Exclude Files box. 
    • ​Entries in this field overrides the entries in the Include Files box.
    Exclude Paths Type the path to the email files and folders that you want to exclude from backups.
  9. Click Save.

Note:

  • If you want to include or exclude specific email files from the backup, you must ensure that you upgrade the inSync Clients from their previous version to 5.8.
  • If the OUTLOOK.EXE process is not running, the inSync Client cannot backup password-protected PST files. The inSync Client completes the backup operation with Backup finished with error status. You can view the inSync Client log files for the complete error message.
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