Skip to main content

How can we help you?

Druva Documentation

Druva inSync Plan Update

Druva inSync plans for On-premise customers have been updated. Following are the updated product packages for inSync On-premise:

  • Private Cloud Enterprise

  • Private Cloud Elite

To activate these new editions, the existing setup will require a new inSync license. You will also need to upgrade the setup in case you have inSync 5.4 or earlier. Based on your license, you will be upgraded to new a edition, that is, Private Cloud Enterprise or Private Cloud Elite. For more information about the features included in your plan, click here.

How do I update my existing installation to use the new plan?

In order to leverage the features available under this update, you should have inSync Server 5.5. If you are not on a Private Cloud setup currently, you need to apply a new license to convert to your desired edition, that is, Private Cloud Enterprise or Private Cloud Elite.

  • If you have inSync 5.4 or later, perform the following steps:

    1. Upgrade the inSync Server to version  5.8. You can view the upgrade steps here. You can download the binaries from here.

    2. Request for a new license on our Support portal.

    3. Apply the new license. You will be upgraded to the appropriate package based on your license.

  • If you have an inSync version earlier than inSync 5.4 or inSync Private Cloud 5.4, please submit an upgrade request here.

  • Was this article helpful?