Release Notes

Creation and Customization of inSync Reports

inSync 5.8 introduces Reporting RESTFUL APIs for IT administrators to create customized reports and charts as they desire in a secured fashion. IT administrators can utilize these APIs directly with Business Intelligence (BI) tools or download information into a database to integrate with other reports (For example, AD details) to build consolidated reports and charts for their organization.

For more information, see Reporting APIs to create custom reports.

Better Admin User Experience

The new inSync management console dashboard is a new card-based modular dashboard with enhanced visuals for IT administrators to easily gain insights into information in their organization. The dashboard's modular design makes it easy to navigate and view information about backup and restore status, data utilization and storage, devices, and users.

Note: After upgrading, the information displayed under Activities and Sync & Share area will display graphs for information collected from the day of upgrade. Past information will not available.

Ability to access MAPI-based backup of emails via WebDAV

inSync 5.8 now supports MAPI to export email data via WebDAV, providing IT and legal teams with flexible options to collect data for legal hold. Every email is backed up using MAPI and is made available through WebDAV in the Email (EML) file format for legal teams to quickly and securely access information through any eDiscovery platform directly from the inSync repository for further review and processing. This enhancement is available only with Elite editions of inSync Private Cloud.

Security enhancement for inSync Android mobile app 

inSync mobile app for Android devices now restricts inSync users from logging on to the app if an invalid SSL certificate is available in their ADFS or SAML setup.

Easy Migration of data across devices 

With the easy migration of data across devices, IT managers can use inSync to easily migrate devices even if the username or user data path changes. It is common in organizations, that when users change their device, they also change the location where the user data resides. For example, the location %userprofile% can change from C:/User to D:/Users. In such a case, inSync will dynamically resolve the right path of the logged-in user, who is restoring the data to a new device. inSync will restore the data at the right location.

Office 2016 support 

inSync 5.8 now supports Office 2016 for organizations to backup emails. To ensure that email files of Outlook 2016 are safely backed up, end-users can easily configure email clients to kick off the email backups at any time. The following image is an example of configuring email clients on Windows; Outlook -2016/13/10/07 – Optimized for Performance or Outlook -2016/13/10/07 – Optimized for Efficiency:

In case of Mac, IT Managers can easily configure Outlook 2011/16 as shown in the following image:

Introducing Encryption File System (EFS) Alerts 

Organizations can use inSync to encrypt data on Windows laptops. inSync 5.8 introduces EFS alerts to notify IT managers about encryption failures due to invalid EFS configuration such as expiry of Data Recovery Agent (DRA) certificate. EFS alerts are set at an organization level, and by default IT admins will be notified in case of any encryption failures. Other admins can also opt to subscribe to these alerts.

For more information, see Alert Messages.

Easy synchronization of backup schedules based on users time zones 

IT admins extensively use the “Never backup between” and “Backup between” features to decide the backup schedule of end points. In global organizations, where users are spread across multiple time zones, it is challenging for IT admins to control the backup schedule. inSync 5.8 enables IT admins to set the backup time based on the time zone. IT admins can continue to select “Use admin timezone” to synchronize the same time across all clients while selecting the “Backup between time” or the “Never backup between” time option as shown in the following image:

For more information, see Synchronize backup schedule with inSync Master timezone.

Windows 10 and El-Capitan Support

inSync 5.8 now supports Windows 10 and OS X El-Capitan. Organizations can easily leverage inSync to perform OS Migrations, Device Refreshes or Break-Fix device migrations to the new OS platforms seamlessly by utilizing the “System, App Setting” feature (also known as Persona Backup) as shown in the following image:

Improved Status and Error Reporting 

inSync 5.8 promises more concise and actionable backup status reporting with color coded backup states and messages.

Exclusion of External HDDs from Backup 

IT administrators now have the flexibility of restricting end-users from backing up data on external hard drives (HDDs). By not allowing end-users to backup data from external hard drives, IT administrators can minimize their storage requirements and also ensure end-users don't exceed their maximum storage quota easily. IT administrators now have the flexibility of restricting end-users from backing up data on external HDDs.

To use this feature contact Druva Support.

Mobile Forensics

Mobile Forensics lets you automatically and transparently collect data from the Android devices of users in your organization. With this capability the enterprise IT, information security, and legal teams can facilitate eDiscovery requests, check for compliance breaches, and ensure legal admissibility while removing the risk of data spoilation.

inSync administrators can retrieve the following data by configuring it from the inSync Master Management Console:

• Text messages
• Call logs
• Device information
• Browser history
• Third-party app logs

inSync administrators can then access the data via WebDAV or download the data as a CSV file through inSync Web.

For more information, see About Mobile Forensics for Android devices.

Ability to generate legal hold report

You can now generate a chain of custody report, which provides information about the origin, custody of data and device of a legal hold. This lets you ensure that the data is legally admissible in cases of litigations and internal investigations.

For more information, see View legal hold report.

IPv6 Support

With the advent of IPv6, an internet protocol, many organizations have started planning for IPv6 support and are increasingly looking for applications to support IPv6. inSync 5.8 now supports IPv6 and it enables customers to use inSync over Microsoft DirectAccess.

For more information, see inSync IPv6 Support.

Client User Interface Enhancements 

inSync 5.8 provides the following UI enhancements in client:

• Simplified workflow for adding new folders instead of the pop-up window, and display of contextual information (path) for existing folders.
• Client 5.8 is redefined to provide contextual information upfront, such as the following:     
  • Information about backup operations such as the approximate size of the directory.
  • Enhanced user interface for viewing Last Backup Details.
  • Information about share operations such as time and date when the sync operation was last completed, and the list of recently-synced files.
• To reduce clutter while configuring folders for backup, the hidden files are not displayed unless specified to do so. 
• New Sync & Share menu that provides the following capabilities: 
  • Information about the time and date when the sync operation was last completed, and the list of recently-synced files.
  • Ability to access the Share Web or the shared folder on your computer.
  • Ability to change the location of the inSync Share folder.  
• Seamless integration with Systems Finder plugin for Mac, that offers highly-functional context menu. For Mac OS X version 10.11 onwards, all Share options are available at the top level and not as sub menus. The menu will appear as follows: 

File Finder menu	Folder Finder menu

• Display of the approximate size of the directory, configured by the user or the inSync administrator.
• Capability to pause sync operation, pause backup operation, or pause both sync and backup operations simultaneously.

The following images show the UI enhancements made for Pause Sync and Pause Backup processes:

3G/4G Hotspot and Mi-Fi Detection 

inSync 5.8 now enables end-users to disable endpoint backups via personal mobile hotspots and Mi-Fi devices. This allows end-users and organizations to minimize their personal hotspot or Mi-Fi data usage and costs. The end-user can disable endpoint backups or unblock blocked networks. For example, as shown in the following image:

For more information, see Block specific networks from backing up data.

New Sync & Share Capabilities