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Druva Documentation

Enable device trace

inSync On-premise 5.4 Administrator Guide
On-premise Editions: tick.png Private Cloud tick.png Enterprise tick.png Professional

Enable device trace for laptops

Note: You can enable device trace for laptops through profiles. You cannot do this on an individual user level.

To activate device trace for laptops

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to enable device trace for laptops.
  3. Click the DLP tab.
  4. In the DLP For Laptops area, click Edit. The Edit Profile window appears.
  5. Select the Device trace check box.
  6. Click Save.

Enable device trace for mobile devices

Note: You can enable device trace for mobile devices through profiles. You cannot do this on an individual user level.

To activate device trace for mobile devices

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to enable device trace for laptops.
  3. Click the DLP tab.
  4. In the DLP For Mobiles area, click Edit. The Edit Profile window appears.
  5. Select the Device trace check box.
  6. Click Save.

Locate a device

To locate a device

  1. On the inSync Master Management Console menu bar, click Manage > Devices.
  2. Click the link of the device that you want to locate.
  3. Click the DLP tab.
  4. Click the World map. 

The location of the device appears on the World map. You can expand the map to view the exact location of the device.

Note: inSync uses wireless network access points near a device and GPS satellites to locate a device. The device trace is accurate up to 10-20 meters of the device. If inSync is unable to use GPS or wireless network to trace a device, then inSync uses the IP address of the device to determine its location.  
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