As an administrator, you might need to remotely start a backup for a user device. The time required to back up data from the device depends on the amount of data that inSync is backing up. If it is the first backup from the user's device or if it is the first update after you changed the storage for the user, inSync takes a full backup. In such cases, it might take longer for the backup to complete.
To start a backup for a user device
- On the inSync Master Management Console menu bar, click Manage > Devices.
- Select the device that you want to back up.
- If you want to backup data to the primary storage, click Backup Now > To Primary.
If you want to backup data to the secondary storage, click Backup Now > To Secondary.