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Druva Documentation

Synchronize inSync user details with your Active Directory

inSync Private Cloud Editions: File:/tick.png Elite File:/tick.png Enterprise


You can update the user information by manually triggering the sync process. Following information is updated when you manually sync users with your Active Directory,

  • inSync user name
  • inSync user email address
  • inSync user AD user name


To manually start the synchronization process

  1. On the inSync Master Management Console menu bar, click Manage > AD Mappings.
  2. Select the AD mapping for which you want to manually sync the user details. Configuration information is displayed for the selected AD mapping.
  3. Click More > Synchronize User Details. A dialog box appears on the screen to confirm your action to update users in the selected AD group.
  4. Click Yes to confirm your action. inSync contacts the Active Directory, and updates the details of all the users associated with the AD mapping.
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