Skip to main content

 

Druva Documentation

Co-branding inSync

inSync Private Cloud Editions: File:/tick.png Elite File:/tick.png Enterprise

Overview

You can customize inSync so that your organization's name and logo appear on the inSync interface. When you co-brand inSync, you can:

  • Add your company name and logo on the inSync interface.
  • Provide a link to custom help files that you created for inSync users. This link supersedes the default link to inSync help.
  • Provide a link to custom Quick Start Guide that you created for inSync Share users in your organization. This link supersedes the default link to inSync Quick Start Guide.

    Note: This option is available only when you have inSync Share add-on. 

  • Add contact information of your internal support team.

Add your logo and company name

Before you begin

Before you add your logo and company name, ensure that you have the company logo file on the inSync Master. The image file must meet the following criteria:

  • Dimension: 120x120 pixels
  • Size: up to 32 KB 
  • File Format: PNG

Procedure

To add your company name and logo

  1. On the inSync Master Management Console menu bar, click Manage > Settings. 
  2. Click the Co-branding tab.
  3. Click Edit. The Edit Settings window appears.

    co-branding_logo.png

  4. Provide the appropriate information for each field.
    • In the Company name box, type the name of your company. The name should not be more than 50 characters.
    • In the Company logo box, browse and select your company's logo.
  5. Click Save.

Add links to custom help files

Before you begin

Before you add links, ensure that you create custom help files for inSync users and upload it to a shared location or on your intranet.

Procedure

To add links to custom help files

  1. On the inSync Master Management Console menu bar, click Manage > Settings.
  2. Click the Co-branding tab.
  3. Click Edit. The Edit Settings window appears.

    co-branding_help_link.png

  4. In the Help link for user box, type the URL to the home page of the custom help file.
  5. Click Save.

Add link to custom Quick Start Guide for inSync Share

Overview

As an inSync administrator, you can provide a link to custom Quick Start Guide that you created for the inSync Share users in your organization. You can provide a link to text-based documentation, a video, or a combination of both. The Quick Start Guide is available in the inSync Share folder on your device.

After you specify the link to custom Quick Start Guide, the link will be updated during next inSync Client backup on your device. If you do not specify a link to Quick Start Guide, the users would be redirected to default inSync Share documentation.

Before you begin

Before you add link to Quick Start Guide, ensure the following:

  • The organization has purchased the inSync Share add-on.
  • You have created custom Quick Start Guide for inSync users in your organization, and uploaded the guide to a shared location or on your intranet.
  • The link to custom Quick Start Guide does not contain special characters. For example, 'ø'.

Procedure

To add a link to custom Quick Start Guide

  1. On the inSync Master Management Console menu bar, click Manage > Settings.
  2. Click the Co-branding tab.
  3. Click Edit. The Edit Settings window appears.
    co-branding_quick_start.png
  4. In the  Link to quick start guide box, type the URL to the custom Quick Start Guide.
  5. Click Save.

Add support contact information

To add support contact information

  1. On the inSync Master Management Console menu bar, click Manage > Settings.
  2. Click the Co-branding tab.
  3. Click Edit. The Edit Settings window appears.

    co-branding_support_contact.png

  4. In the Support contact information box, type the contact details of your internal support team.
  5. Click Save.
  • Was this article helpful?