inSync 5.5 collects and preserves recommended EDRM metadata attributes - creation date, date last saved, file size, file type, file path, data last accessed, file owner information and MD5 hash codes.

By enriching inSync’s existing metadata attributes, enterprises can better determine the origin, context, authenticity and distribution of electronic data across the organization and endpoints for internal investigations, compliance and legal admissibility purposes.

For more information, see Collection of EDRM metadata attributes.

To help customers manage large inSync deployments and adhere to the many regional user data privacy standards, inSync 5.5 offers three new administrative roles of “Data Protection Officer”, “Help Desk Admin” and “View Only Admin”. Additionally, customers can now define and manage their own administrative roles from a set of granular administrative rights to suit their privacy policies.

For more information, see Create other administrators.

Edge Server now supports inSync Share features. This support lets you access all features of inSync Share, after you have Edge Server configured in your inSync Private Cloud deployment.

All of the inSync Share features, such as, install and activate the inSync Client, back up and restore data by using inSync Client or inSync Web, launch inSync Web from inSync Client, create and share links with others, and so on are supported by Edge Server.

The advantages of configuring the Edge Server for inSync Share include:

• Access to inSync functionalities, even if you are on a public network and do not have VPN access.
• Access to inSync functionalities, even if you are on an enterprise private network that is on a geographically different site.

For more information, see Set up inSync Edge Servers.

IT can now mandate SD card backups on Android based smartphones and tablets to protect against any loss or breach of endpoints.

For more information, see Mandate SD card backup on mobile devices.

inSync 5.5 adds the option to exclude Outlook data files (.PST and .OST) for email backups that utilize the MAPI interface thereby giving IT admins more options to save on bandwidth and storage usage.

For more information, see Include emails for backup on Windows.

IT can exclude files from syncing across users and devices.  

inSync administrators can now exclude certain files from being synchronized across all users' devices. This lets you control the sync process, such that only the required files are available across all devices.

For more information, see Exclude files from synchronizing across devices.

Administrators can provide a link to a custom Quick Start Guide for inSync Share end-users in their organization catering to their specific needs.

For more information, see Co-branding inSync.

inSync 5.5 share now delivers the ability to auto-purge user deleted content with controls to set the frequency of deletion to efficiently manage storage.

For more information, see Automatically purge deleted content.

inSync 5.5 now gives the option to download user audit trails (CSV or HTML format) to enable customers to import them into their own custom analytics tools for reporting, audit, and compliance purposes.

For more information, see Download user audit trail.

• Enhanced AD mapping creation user interface
  • Capability to filter users based on combination of Organizational Unit (OU) and AD group.
  • Capability to import users from primary groups.
• Capability to manually synchronize the inSync user information
  Now, you can synchronize the inSync user information with your AD by manually triggering the sync process. This helps you keep the user information in inSync up-to-date with the latest information available in AD. For more information, see Synchronize inSync user details with your Active Directory.
• Capability to activate users from nested AD groups.

• Enhanced inSync Client activation process on the Windows operating system.
  inSync Client activation is now automatically triggered for all logged on users, as soon as the inSync Client is installed on the laptop. For more information, see ACTIVATION_CHECK parameter in Parameter details.
• Enhanced replace device behavior
  If the same host name already exists (the same host name was already activated for your username in inSync at an earlier point in time), inSync replaces the old device with the new device automatically.
• Improved IMD activation status reporting
  We have improved the IMD activation status reporting by logging the errors in the Windows Event log. This provides you the capability to view and troubleshoot the errors occurred during IMD of inSync Client.
• Capability to activate only single user per device, for devices running on the Windows operating system.
• Option to remove the inSync configuration during inSync Client uninstallation process. For more information, see CLEAR_CLIENT_CONFIGURATION parameter in Parameter details.

To distinguish between a shared folder and an unshared folder, a new icon is available for the shared folder and workspace. Following are the icons:

• Shared folder and workspace on Windows OS: 
• Shared folder and workspace on Mac OS: 

Seamless integration with Systems Finder plugin for Mac, that offers highly-functional context menu. For Apple's OS X El Capitan onwards, the Share options are available at the top level and not as sub menus.

The File Finder menu will appear as follows:

The Folder Finder menu will appear as follows:

If a folder name contains a backslash (\) or a slash (/) as a separator, the inSync Client does not consider such folder as one entity. The inSync Client considers the folder name that appears after the separator as a separate folder and creates another folder with the same name inside the parent folder. 

For example, if there is a folder name Jan/05. The inSync Client while backing up or restoring data, considers Jan/05 as Jan (parent folder) and 05 (subfolder) and creates 05 inside the Jan folder.

If a user tries to create a Share link for a file before the file is completely synced, an "Access Denied" screen appears.

Workaround: Ensure that the file is completely synced before creating the Share link for the file.  

When you create a custom role to assign the Access data insights right, the Data Governance category does not appear on the Assign Rights window.

Workaround: Create the custom role, and then edit the custom role. The Data Governance category appears on the Assigned Rights window. For detailed instructions on how you can edit update the assigned rights, see Manage rights. 

inSync Client installed on a Windows computer does not automatically adjust to the display when the display is changed to retina from non-retina or vice-versa.

Workaround: Relaunch the inSyncAgent process. inSync Client automatically adapts to the correct display mode.

Tooltip description for adjusting CPU priority on inSync Client was not clear. The tooltip is updated and the following description appears now:

When the CPU priority is set to high, the OS allocates the necessary resources when the system is busy and maximum resources when the system is idle.

• Windows: r37524
• Linux: r37669

• Windows: r35808
• Linux: r35806

• Windows: r37524
• Linux: r33966
• Mac: r37523

• Windows: r33987
• ​Linux: r33966