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Druva Documentation

Include email clients for backup

inSync On-premise 5.4 Administrator Guide
On-premise Editions: File:/tick.png Private Cloud File:/tick.png Enterprise File:/tick.png Professional

Overview

You can configure email clients for backup across user devices. The following table lists the email clients that inSync supports.

Windows Mac Linux
  • Outlook Express
  • Outlook 2013, 2010, 2007 - Optimized for performance
  • Outlook 2013, 2010, 2007 - Optimized for efficiency
  • Lotus Notes
  • Thunderbird
  • Apple Mail
  • Postbox
  • Outlook 2011
  • Thunderbird

Thunderbird

To ensure email backup across all three platforms, Windows, Mac, and Linux. Ensure that you configure operating system specific clients for backup. You can add one email client for each operating system. If you configure an email client that is not being used, administrators receive a misconfigured folder alert. ​

Note: You can include email clients for backup through profiles. You cannot do this on an individual user level.

About Outlook backup

If you are backing up emails from Outlook 2013, 2010, or 2007, inSync provides two options for backup: Outlook 2013, 2010, 2007 - Optimized for performance and Outlook 2013, 2010, 2007 - Optimized for efficiency. The following table lists the difference between these two backup options.

Property Outlook 2013, 2010, 2007 - Optimized for efficiency Outlook 2013, 2010, 2007 - Optimized for performance
Data deduplication More efficient, app-aware data de-duplication. Saves only a single copy of duplicate emails and attachments across users. File-level data de-duplication. inSync backs up updates to the PST files.
Backup speed Faster backups. inSync uses outlook's MAPI interface to identify messages that are added, updated, or deleted, and selectively backs up that data. inSync requires more time to analyze and identify changes to the PST.
Non-attached PST By default, inSync backs up only the attached PST files. However, if you select Include PST files from all drives, inSync will locate all unattached PST files in the laptop and back them up. inSync backs up all attached PST files. It also backs up all unattached PST files that are there in the folders containing the attached PST files.
Restore Faster restore. Instead of the entire PST, inSync restores specific folders, such as Inbox, Sent Items. inSync requires more time for restoring data.  inSync can restore only the entire PST.
Restore requirement Requires inSync and Outlook to restore emails. No specific requirement.
Note: 
  • If Outlook is using IMAP, do not use the Outlook 2013, 2010, 2007 - Optimized for efficiency backup option.
  • If you enabled persona backup for the selected profile and you want to restore an email client for Windows, Druva recommends that you select the Outlook 2013, 2010, 2007 – Optimized for performance backup option. For more information, see Configure system and app settings (Persona Backup) for backup.

Include emails for backup on Windows

To backup emails from Windows

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to include emails for backup on Windows.
  3. Click the Laptop Backup Content tab.
  4. Click Edit. The Edit Profile window appears.

    Email Client.jpg

  5. Click the Windows tab, and then select the Email check box.
  6. In the Email client to backup list, click the email client that you want to back up.
    If you want to back up the PST for Outlook 2013, 2010, 2007 - Optimized for performance and you also want to back up PST files from other locations, you can configure a folder for backup. In this folder, you can specify the location from where you want the inSync client to back up PST files. For more information, see Configure folders for backup.
    If you want to back up the PST for Outlook 2013, 2010, 2007 - Optimized for efficiency and you also want to back up the PST files that are not configured with Outlook, select the Include PST files from all drives check box.
    If you click any other email client from the Email client to backup list, provide the appropriate information for each field.
    Field Action
    Include Files

    Type or select the file types that you want to back up. If a file type does not appear in the list, type the file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Exclude Files

    Type or select the file types that you want to exclude from backup. If a file type does not appear in the list, type the file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: ​Entries in this field overrides the entries in the Include Files box. 
    Exclude Paths Type the path to the files and folders that you want to exclude from backups.
  7. Click Save.

Include emails for backup on Mac

To backup emails from Mac

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to include emails for backup on Mac.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears.
  4. Click the Mac tab, and then select the Email check box. 
  5. In the Email client to backup list, select the email client that you want to back up.
  6. Provide the appropriate information for each field.
    Field Action
    Include Files

    Type or select the file types that you want to back up. If a file type does not appear in the list, type the file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Exclude Files

    Type or select the file types that you want to exclude from backup. If a file type does not appear in the list, type the file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: ​Entries in this field overrides the entries in the Include Files box. 
    Exclude Paths Type the path to the files and folders that you want to exclude from backups.
  7. Click Save.

Include emails for backup on Linux

To backup emails from Linux

  1. On the inSync Master Management Console menu bar, click Manage > Profiles.
  2. Click the link of the profile for which you want to include emails for backup on Mac.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears.
  4. Click the Linux tab, and then select the Email check box. 
  5. In the Email client to backup list, select the email client that you want to back up.
  6. Provide the appropriate information for each field.
    Field Action
    Include Files

    Type or select the file types that you want to back up. If a file type does not appear in the list, type the file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Exclude Files

    Type or select the file types that you want to exclude from backup. If a file type does not appear in the list, type the file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.

    Note: ​Entries in this field overrides the entries in the Include Files box. 
    Exclude Paths Type the path to the files and folders that you want to exclude from backups.
  7. Click Save.
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