The folders from where the inSync Client backs up data are called backup folders. Your inSync administrator can define the backup folders for you. You cannot exclude these folders from the inSync Client backups or change the configuration settings of the backup folders. Your inSync administrator can allow you to configure folders for backup. You can also change the configuration settings of the backup folders.
Important considerations for inSync Client 6.5.0 installed on macOS Mojave (version 10.14) or later:
The macOS will display an authorization prompt when inSync Client tries to access the prompting locations if configured for backup. Click OK to allow inSync to back up the data.
Contacts ~/Library/Application Support/Address Book
Photos ~/Pictures/Photos Library.photoslibrary
Desktop ~/Users/User Name/Desktop
Documents ~/Users/User Name/Documents
Downloads ~/users/User Name/Downloads
If inSync Client users do not take any action on the prompts, inSync will pause the ongoing backup and it will remain in that state until the user takes an action.
inSync may display an authorization prompt if inSync does not have the required access permissions.
If inSync displays the authorization prompt to access the locations for backup, it is recommended to grant inSync the required access permission. Click Open Security & Privacy and complete the following steps:
- Click the Privacy tab.
- Click Full Disk Access on the left pane.
- Click the + button.
- Click Applications on the left pane.
- Select Druva inSync from the list of applications.
- A prompt is displayed to apply the modified settings. Perform the following steps:
- Select Quit Now.
- Go to Launchpad and start the inSync Client.