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Druva Documentation

Install the inSync Client

Overview

With the addition of multilingual support, you can view the inSync Client and perform various tasks in your preferred language. inSync Client supports Japanese, German, and French, and English languages.

Note: If you are about to install inSync Client on an Amazon WorkSpace, instructions applicable to physical devices in this section, such as laptops, will also apply to Amazon WorkSpaces, unless specified otherwise.

Before you begin, ensure the following:

Install the inSync Client on Windows

  1. Double-click the inSync installer. 
  2. In the Select your language list, click your preferred language.
  3. Click Next
  4. Accept the end user license agreement (EULA), and click Continue.
  5. Click Browse to select the full path of the installation home directory.
  6. If you want a shortcut icon of the inSync Client to appear on your device, select the Desktop shortcut check box. 
  7. If you want to add the inSync Client to the Quick Launch toolbar on your device, select the Quick Launch Bar check box.
  8. Click Install.
  9. After the installation is complete, click Finish.

The Activate Backup window appears. You must activate the inSync Client.

To install inSync Client on Amazon WorkSpaces running on Windows 10:

  1. Log on to the Windows 10 command prompt inside the Amazon Workspaces as an administrator or using administrator credentials.
  2. Go to the directory where you have downloaded the inSync installer.
  3. Run the following command:
    msiexec.exe /qn /i <inSync.msi installer path> /L*V install.log
    This command silently installs inSync on the default location.

The Activate Backup window appears. You must activate the inSync Client.

Note: If an inSync Client is freshly installed the Client will start using <program_data>\Druva\inSync4 as the  configuration directory. 

If an inSync Client is reinstalled without removing the previous configuration, then the existing configuration would be retained using either <program_data>\Druva\inSync4 or <System_drive>\inSync4 as the configuration directory.

Install the inSync Client on Mac

It is recommended to upgrade the inSync Client to v6.1.1 before you upgrade to macOS Mojave. 

The inSync Client is automatically installed in the locale that is set in the user device. For example, if your device is in the Japanese locale, the inSync Client is automatically installed in the Japanese language. However, if the device locale is not in the list of languages that the inSync Client supports, the inSync Client is installed in English.

  1. Double-click to mount the .dmg file.
  2. Double-click the inSync installer inside the mounted volume.
  3. Click Continue.
  4. Accept the end user license agreement (EULA) and click Continue.
  5. Click Change Install Location if you want to change the installation location for inSync. 
  6. Click Install.
  7. Click Close.

Click the inSync icon and click Activate to activate the inSync Client.

Install the inSync Client on Linux

Procedure for Ubuntu

To install the inSync Client

  1. Open a terminal.
  2. Change the current working directory to the directory that contains the inSync installer.
  3. Run the following command:
    sudo dpkg –i <package name>
    

    where <package name> represents the file name (along with the extension) of the installer.

Procedure for CentOS

To install the inSync Client

  1. Open a terminal.
  2. Change the current working directory to the directory that contains the inSync installer.
  3. Run the following command:
    rpm –ivh <package name>
    

    where <package name> represents the file name (along with the extension) of the installer.

Note: inSync Client does not support Graphical User Interface (GUI) installation for any Linux Platforms.