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Druva Documentation

Hardware and software prerequisites

Hardware prerequisites

The following table lists the hardware prerequisites to install the inSync Client.

Hardware Minimum Requirement
RAM 512 MB
Network Card 10/100 Mbps Fast Ethernet adapters
Disk Space 100 MB

Software prerequisites

The following table lists the software prerequisites to install the inSync Client.

Software Minimum Requirement
Operating System


  • Windows 7 (32-bit, 64-bit), all editions
  • Windows 8, 8.1 (32-bit, 64-bit), all editions
  • Windows 10 (32-bit, 64-bit), all editions


  • MAC OS X 10.9
  • MAC OS X 10.10
  • MAC OS X 10.11
  • MAC OS X 10.12
  • MAC OS X 10.13 


Druva has not released a new version of the inSync Client for Linux with inSync 6.0. You can continue using inSync Client 5.9 for Linux with inSync Cloud 6.0.                                                                    

Note: inSync 6.0 does not support 32-bit Linux.
Web browser
  • Internet Explorer 11, Microsoft Edge
  • Mozilla Firefox 45 or later
  • Safari 8 or later
  • Google Chrome 47 or later

Supported Upgrade Paths

The supported upgrade paths of inSync Client from the earlier release versions to the 6.0 are as follows:


  • 5.7
  • 5.8
  • 5.9
  • 5.9.5


  • 5.7
  • 5.8
  • 5.9
  • 5.9.5


  • 5.4.2
  • 5.5


  • Auto-upgrade is supported only on devices running inSync Client 5.4.2 and higher versions.
  • For inSync Client versions lower than 5.4.2, you have to manually upgrade inSync Client to version 5.4.2, and then auto-upgrade or manually upgrade to version 5.9.5.
  • For inSync GovCloud, auto-upgrade is supported for inSync Client version 5.5 and higher for Windows and Mac OS. For Linux OS, auto upgrade is not supported.
  • Auto upgrade is not supported on devices running on OS X El Capitan if inSync Client version is version 5.5 or lower.

For assistance on upgrading older inSync Clients to v5.4.2, contact Druva Support.