Skip to main content

How can we help you?

Druva Documentation

Release Notes for inSync Client 6.0

 inSync Client 6.0 for Cloud is currently available in the Early Access Program. If your organization wants to participate in the Early Access Program, contact Druva Support.

What's new in inSync Client 6.0?

With inSync Client 6.0 for Cloud, Druva introduces a simplified, intuitive Client interface, redesigned workflows to activate a device, add or replace a device, and other improvements as described below, which make the end user's experience seamless and easy. Labels, messages, and instructions across the interface have been simplified for a better and consistent experience. The updated interface aligns with the standards used across inSync management consoles to provide a simplified and consistent experience to the end users and administrators alike.

 The following enhancements are available with the inSync Client 6.0 for inSync Cloud released on March 17, 2018.


Improved inSync Client User Interface experience

The new inSync Client 6.0 user interface has been improved to provide end users with an intuitive data protection and restore experience with simplified workflows and consistent labels and messages across the interface. 

  • Simplified Activation workflow

The simplified and enhanced inSync Client Activation workflow helps the end user to quickly get through the activation process and configure the device easily as shown in the following illustration. To know more see Activate the inSync Client on your device.

inSync Client Activation screen
Activate backup_RN.png

  •  Improved Add and Replace device workflow

The improved Add or Replace devices workflow displays a more streamlined interface, where complex steps and technical labels have been replaced with easy to understand labels and instructions. The new inSync Client interface provides a re-designed and simplified workflow to enable the user to add or replace a device easily as shown in the illustration below. For more information see Add a new device to your inSync accountReplace a device linked with your inSync account.

Add or Replace device workflows
Add:replace device_RN.png

Ready for replace_RN.png

  • Intuitive Backup summary

The inSync Client 6.0 user interface displays Backup and Restore on the same screen, making it a user-friendly experience for end users to easily find the actions they need to perform to back up their data or restore content. Folder names displayed under Backup Content have been made more intuitive and labels and messages across the interface have been simplified.

For more information see Backup and Restore. The following illustration displays these changes as seen on inSync Client 6.0.

Backup summary 
Backup summary_RN1.png

  • Updated Restore workflow

The Restore window now displays the recent snapshot instead of the entire snapshot listing. If required, the user can select the previous snapshots from the drop-down list. Also, the search capability has been moved to the center of the Restore window to allow users to search through devices and snapshots quickly.

For more information see Restore data using the inSync Client. The following illustration displays the latest snapshot details on the Restore screen.

Restore screen

  • Enhanced Settings screen

In the inSync Client 6.0, the pop-up windows on the Settings screen have been updated and designed to give a seamless experience. The following illustration displays the Proxy Settings pop up window.

Proxy Settings
Proxy settings_RN.png

Improved display of folder names

On the inSync Client 6.0, users can now see the actual folder names on the Backup Content and Restore Snapshot screens, instead of the system path variables that are defined by the administrators in the inSync Management Console. For more information see Folder display name.

Backup summary_RN1.png

Fixed issues

Issue Description
43814 inSync Client displayed misconfigured folder alerts for Microsoft Office applications that were not installed on the user device.

Known issues and workarounds

Issue Description

After the system administrator uninstalls the inSync Client from the Mac OS and manually deletes all inSync folders, the operating system continues to display the inSync folders for the Mac user.


The smart menu option on Mac OS High Sierra devices does not display icons for initializing backup, backup in progress, and finishing backup.


All Backup Status messages do not get translated when the language is changed.

Workaround: The Backup Status messages are successfully displayed in the selected language after the backup cycle.

46608 On a Windows device, the restore window opens behind the inSync Client window.
46292 In selective sync, inSync does not sync the contents of the parent folder if all of its sub-folders are deselected or removed from sync and share.
46760 If a user has not completed the first backup on all the user's devices that are configured for backup, snapshots of the backed up devices are not available for restore on the devices that are not backed up.

inSync Cloud features 

With this release, inSync also provides enhancements for inSync administrators to manage client devices from the inSync Management Console.

To know more about these inSync Cloud updates and other enhancements available with this release, see inSync Cloud Updates.

  • Was this article helpful?