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Druva Documentation

Manage folders for backup


The folders from where the inSync Client backs up data are called backup folders. Your inSync administrator can define the backup folders for you. You cannot exclude these folders from the inSync Client backups or change the configuration settings of the backup folders. Your inSync administrator can allow you to configure folders for backup. You can also change the configuration settings of the backup folders.

Important considerations for inSync Client 5.9.9 installed on macOS Mojave (version 10.14): 

Prompting Locations:

The macOS Mojave will display an authorization prompt when inSync Client tries to access the following locations if configured for backup. Click OK to allow inSync to backup the data. 

  • Location Services

  • Contacts ~/Library/Application Support/Address Book

  • Calendars ~/Library/Calendars

  • Reminders ~/Library/Calendars

  • Photos ~/Pictures/Photos Library.photoslibrary

If inSync Client users do not take any action on the prompts, inSync will pause the ongoing backup and it will remain in that state until the user takes an action.

Non-Prompting Locations:

User action is required for the following listed locations to allow inSync to back up the data:

inSync Client will, by default, skip the following configured locations while performing the backup, unless inSync is allowed to access these locations.

  • Mail

  • Messages

  • Safari Browsing History

  • HTTP Cookies

  • Call History

  • iTunes Backups

  • Time Machine Backups

You can allow inSync to access these locations for backup by completing the following steps: 

  1. Go to System Preferences > Security and Privacy pane.
  2. Click the Privacy tab.
  3. Click Full Disk Access on the left pane.
  4. Click the + button.
  5. Click Application on the left pane.
  6. Select Druva inSync from the list of applications.
  7. Click inSync.
  8. Click Open.
  9. A prompt is displayed to apply the modified settings. Perform the following steps:
    1. Select Quit Now.
    2. Go to Launchpad and start the inSync Client.

In this section

The following table lists the tasks that you require to configure folders for scheduled backups.

Task Topic
Add folders for backup Add folders
Edit folders Edit folders
Remove Folders Remove folders