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Druva Documentation

Download mails, mailbox, contacts, and calendar using the inSync Web

You can download the entire mailbox, contacts, and calendar as zipped folders. inSync also allows you to do selective downloads for emails, contacts, and calendar. Download helps you to gain access to emails in case of accidental deletion. You can also use Search to easily find and download specific emails.

Following is the file naming convention of any file that you download from the search results:

SearchResults-<Date stamp>, <Time stamp>.<file extension of the compressed file format>

Procedure to download emails 

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed in the left pane.
  3. Click the cloud app from which you want to download.
  4. Do one of the following:
    • To download the entire mailbox, for Mails click Download.
    • To download individual mailbox folders or individual emails, click Mails and browse the mailbox and select the mailbox folders or emails that you want to download and click Download. Click the Email Details icon to view the email details like sender, receiver, attachments and so on. All email attachments are downloaded along with the email. To download individual attachments, click the attachments icon, and then from the Attachments dialog box, click Download Attachment icon for the attachment that you want to download. 
      email details icon in inSync web
      The table lists the file name conventions that inSync uses for email downloads. 
      Type Filename 
      Entire mailbox, Mailbox folder <username>.zip
      Individual email <email subject>.eml

Procedure to download contacts

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed in the left pane.
  3. Click the cloud app from which you want to restore.
  4. Do one of the following:
    • To download all contacts, for Contacts click Download.  
    • To download a contact group or an individual contact, click Contacts and browse the contact or contact group that you want to download and click Download
      The table lists the file name conventions that inSync uses for contacts downloads.
      Type Filename 
      All contacts, Contact group <username>.zip
      Individual contact <contact name>.vcf

Procedure to download calendar

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed in the left pane.
  3. Click the cloud app from which you want to download.
  4. Do one of the following:
    • To download the entire calendar, for Calendar click Download.  
    • To download an individual calendar, click Calendar and browse the calendar that you want to download and click Download
      The table lists the file name conventions that inSync uses for calendar downloads.  
      Type Filename
      Entire calendar, Individual calendar <username>.zip