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Druva Documentation

About the inSync account activation email

For inSync Cloud users

You receive an activation email when your inSync administrator creates an inSync account for you. This activation email contains the following information:

  • URL to access the inSync Master
  • Email address and password to activate the inSync Client
    The password field in your inSync account activation email will be blank if you use your single sign-on credentials or your Active Directory credentials to activate the inSync Client
  • Link to download the inSync installer

The following image illustrates the contents of a sample activation email. Your inSync administrator can customize the contents of the activation email. Therefore, the email you receive can be different. 

download insync client welcome email.png

For inSync GovCloud users

You receive an activation email when the inSync administrator creates your inSync account. This activation email contains the following information:

  • URL to access the inSync Master
  • Email ID
  • Link to set your password to activate the inSync Client.

 

 

  • This link is valid for 72 hours after you receive the activation email.
  • The password field in your inSync account activation email is blank if your organization requires you to use your Single Sign-on credentials or your Active Directory credentials to activate the inSync Client. Contact your administrator to know the exact login method that you should use to activate the inSync Client.
  • Link to download the inSync installer

The following image illustrates the contents of a sample activation email. Your inSync administrator can customize the contents of the activation email. Thus, the email you receive can be different from the following sample email. 

account activation_users.png