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Druva Documentation

Uninstall the inSync client

Overview

This topic describes the procedure about how you can uninstall the inSync Client from Windows, Mac, and Linux laptops.

From Windows

To uninstall the inSync Client

  1. On the Start menu, click All Programs > Druva inSync > Uninstall Druva inSync.
  2. Click Uninstall. A dialog box prompts you whether you want to retain inSync settings.
  3. If you want to retain inSync settings click Yes.
    If you do not want to retain inSync settings, click No.
  4. After the uninstallation process completes, click Finish.

Note: If inSync Client configured using <System_drive>\inSync4 is uninstalled without removing the configurations, then any reinstallation will continue using <System_drive>\inSync4. 
But if any inSync Client is uninstalled and all the configurations are removed, then when reinstalled, the Client will start using <program_data>\Druva\inSync4.

From Mac

Before you begin

Before you uninstall the inSync Client, ensure that you have administrative privileges on the laptop.

Procedure

To uninstall the inSync Client

  1. Open Spotlight Search and type Uninstall inSync.
  2. Click Uninstall inSync - Druva inSync. The Druva inSync window appears.
  3. Type your password, and then click OK.
  4. If you want to retain your inSync settings, click Yes.
    If you do not want to retain inSync settings, click No. The inSync uninstalled successfully window appears.
  5. Click OK.
Note: You can also find the uninstaller under /Applications/Druva inSync. The inSync Share folder, available for users who have inSync Share functionality, is not deleted even if you choose to delete inSync settings.

From Linux

Before you begin

Before you uninstall the inSync Client, ensure the following:

  • You have super user privileges on the laptop.
  • You take a backup of the files and folders in the inSync Share folder before you delete the inSync Share folder.

On CentOS or RHEL

To uninstall the inSync Client

  1. Open a terminal.
  2. Run the following command:
    rpm -qa | grep druva-insync-client | sudo xargs rpm -e
    
  3. Manually delete the following folders:
    • /home/<user name>/.inSync
    • /opt/Druva
    • /home/<user name>/inSync Share

On Ubuntu

To uninstall the inSync Client

  1. Open a terminal.
  2. Run the following command:
     dpkg --get-selections | grep -i druva-insync-client | sudo dpkg -r
  3. Manually delete the following folders:
    • /home/<user name>/.inSync
    • /opt/Druva
    • /home/<user name>/inSync Share