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Druva Documentation

Include email clients for backup


You can configure email clients for backup. The following table lists the email clients that inSync supports.

Windows OS Mac OS Linux OS
  • Outlook Express
  • Outlook 2013, 2010, 2007 - All outlook files backup
  • Outlook 2013, 2010, 2007 - Optimized PST backup
  • Lotus Notes
  • Thunderbird
  • Apple Mail
  • Postbox
  • Outlook 2011
  • Thunderbird
  • Thunderbird

About Outlook backup

If you are backing up emails from Outlook 2013, 2010, or 2007, inSync provides two options for backup: All outlook files backup and Optimized PST backup. The following table lists the difference between these two backup options.

Property Optimized PST backup All outlook files backup
Data deduplication More efficient, app-aware data de-duplication. Saves only a single copy of duplicate emails and attachments across users. File-level data de-duplication. inSync backs up updates to the PST files.
Backup speed Faster backups. inSync uses outlook's MAPI interface to identify messages that are added, updated, or deleted, and selectively backs up that data. inSync requires more time to analyze and identify changes to the PST.
Non-attached PST By default, inSync backs up only the attached PST files. However, if you select Include PST files from all drives, inSync will locate all unattached PST files in the laptop and back them up. inSync backs up all attached PST files. It also backs up all unattached PST files that are there in the folders containing the attached PST files.
Restore Faster restore. Instead of the entire PST, inSync restores specific folders, such as Inbox, Sent Items. inSync requires more time for restoring data.  inSync can restore only the entire PST.
Restore requirement Requires inSync and Outlook to restore emails. No specific requirement.
Note: We recommend that you do not use Optimized PST backup if Outlook is using IMAP.

Include an email client for backup

To include an email client

  1. Start inSync.
  2. On the Summary window, click on the +Add icon. The Select Folder To Backup window appears.
  3. Click Email, and then click Next. The Select Email Client To Backup window appears.
  4. Select the email client that you want to backup.
  5. Click Add.
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