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Druva Documentation

Uninstalling inSync client from a Windows computer


This topic explains the process of uninstalling inSync client from a Windows computer.

Uninstalling inSync client

Before you begin: Make sure you have administrative privileges on the computer from which you want to uninstall inSync client.

To uninstall inSync client

  • Click Start > All Programs > Druva inSync > Uninstall Druva inSync.

inSync Client is uninstalled.

Removing configuration details and inSync Share folder

Even if you uninstall inSync client, your preferences and configuration details for inSync client, inSync client log files, and the inSync Share folder (if the administrator has enabled inSync Share for you) is retained on your device. This is to safeguard you against data loss and redundant backups in case you uninstall inSync client inadvertently. These details are automatically used when you install inSync client again on your device. To uninstall inSync client completely, you must manually delete these files.

To remove all configuration details and log files, manually delete the following folders:

  • C:\inSync4
  • C:\Documents and Settings\<user name>\Local Settings\Temp\
  • C:\Program Files\Druva\
  • C:\Windows\Installer\<GUID>\inSyncIcon.exe
  • C:\Windows\Installer\<GUID>\HelpIcon.exe

To remove the inSync Share folder

  • Manually delete the folder C:\user\<user name>\inSync Share
Note: Before deleting the inSync Share folder, backup the required files and folders inside it.  
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