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Druva Documentation

Managing content in inSync Share

Overview

This topic explains how to manage the files and folders in your inSync Share account.

Quota restrictions to your inSync Share account

The amount of data that you can have in your inSync Share account is governed by the quota assigned to you by the inSync administrator. The sum of the data backed up from your devices and the data in your inSync Share account cannot exceed the quota assigned to you.

When calculating the size of data in your inSync Share account, the following conditions apply:

  • If you are the owner of a shared folder, any file added to it, by you or any collaborator, consumes your quota.
  • If you are a collaborator to a shared folder, any file you add to it consumes the quota of the owner of that folder.
  • Selective sync status of shared folders does not affect your quota. Irrespective of the selective sync status, if you are the owner of a shared folder, the data on it consumes your quota.
  • Any file that you add to a sync folder, consumes your quota. 
  • Unless a file is permanently deleted, it consumes your quota.
  • The number of devices associated with your inSync Share account does not affect your quota. 

Adding files and folders to inSync Share

Adding files and folders on your device

To add any file or folder

  • Copy the files or folders inside the inSync Share folder, or any of its sub-folders, on your device.

Any content added to the inSync Share folder is synced across all your devices and is accessible through inSync Web.

Adding files and folders on inSync Web

Note: You cannot add files or folders to the share folders to which you just have view rights. 

To create a folder

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Browse to the desired location where you want to create the folder.
  4. Click the Create Folder (folderupload.png) icon. The Create Folder window appears.
  5. Enter the name of the folder and click Create.

 

To upload a file

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Browse to the desired location where you want to upload the file.
  4. Click the Upload Files (fileupload.png​) icon. The Upload Files window appears.
  5. Drag files that you want to upload to the window. Alternatively, click Click here to select files to browse and select the file you want to upload.
  6. Click Upload.
Note:
A.
You can queue up files for upload. Files are uploaded sequentially.
B. You cannot upload a file that is larger than 300 MB.
C. You cannot upload a folder. 
D. When uploading a file, do not close inSync Web. All pending uploads in the queue will be canceled.
E. If your device looses connectivity with inSync server during an upload, the uploads are put on hold. Do not close inSync Web. When the connectivity issue is resolved, uploads will restart from the file whose upload was interrupted.

Downloading files and folders from inSync Web

Downloading the latest version of a file or folder

To download a file or folder

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Browse and select the file or folder that you want to download.
  4. Click More > Download.

Folders are downloaded as an archive file with .zip extension. Files are downloaded as is.

Download earlier version of a file

If a file in inSync Share is changed, inSync stores the different versions of that file. The number of versions it stores is configured by the inSync administrator. To download an earlier version of a file

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Browse and select the file that you want to download.
  4. Click More > Show Previous Versions. All stored versions of the file is displayed.
  5. Select the version you want to download and click Download.
Note: You cannot download previous versions of a folder.

Deleting files and folders

Deleting files or folders on your device

To delete files or folders

  • Delete the files or folders inside the inSync Share folder on your device.

The deleted file can still be viewed under the deleted files list on inSync Web.

Deleting a file or folder on inSync Web

To delete files or folder

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Browse and select the file or folder that you want to delete.
  4. Click More > Delete.

The file or folder is deleted from the inSync Share folder on your device. On inSync Web they are moved under the deleted files list.

Viewing deleted files or folders on inSync Web

To view deleted files or folders

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Click the View Deleted Files (showdeleted.png) icon.

The deleted files and folders, represented by the deletedfile.png and deletedfolder.png icons are displayed. You can browse through the folders to view the files that were deleted from inside it. Clicking the Hide Deleted Files (hidedeleted.png) icon will hide the deleted file.

Restoring a deleted file or folder

To restore a deleted file or folder

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Click the View Deleted Files (showdeleted.png) icon.
  4. Browse and select the file or folder that you want to restore.
  5. Click More > Restore.

The file or folder is added to the inSync Share folder on your device. They no longer appear as deleted on the inSync Web.

Permanently deleting a file or folder

  1. Open the Share page on inSync Web.
  2. On the left-navigation panel, click All Content.
  3. Click the View Deleted Files (showdeleted.png) icon.
  4. Browse and select the deleted file or folder that you want to delete permanently.
  5. Click More > Delete Permanently.
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