Overview

This topic explains how to test inSync client's connection to inSync server.

Testing connection to inSync server

In case backup from inSync client fails, you must first test its connection to the inSync server. If you continue to encounter backup failures, contact your administrator.

To test inSync client's connection to the inSync server

1. On the left navigation panel, click Summary.
2. Click the Details links. The Last Backup Details window appears.
3. Click Troubleshoot.

The Troubleshoot Connection window appears.