Overview

This topic explains how to view the inSync client logs. Log files are helpful in analysing troubleshooting issues with inSync client.

Viewing backup logs from inSync client

To view logs related to backup from the inSync client

1. On the left navigation pane, click Summary.
2. Click the Details link. The Last Backup Details window appears.
3. Click View Logs.

The Backup Logs window appears. By default, it displays the logs for the last backup. To view logs of previous backups, use the arrow buttons.

Accessing log files on the device

To view all log files recorded by inSync client

• Open the folder the following folder on your device.

  <inSync4>/users/<username>/logs

The folder contains all logs files for inSync client.