Skip to main content

How can we help you?

Druva Documentation

Configuring emails for backup


This topic explains how to configure emails for backup. 

Note: You can add or remove email clients from backup only if the inSync administrator has assigned you the rights to modify the backup folders.

About backing up emails

Using inSync you can backup the emails received on the email client on your computer. inSync supports backup from the following email clients.

Windows OS Mac OS Linux OS
  • Outlook Express
  • Outlook 2013, 2010, 2007 - All outlook files backup
  • Outlook 2013, 2010, 2007 - Optimized PST backup
  • Lotus Notes
  • Thunderbird
  • Apple Mail
  • Postbox
  • Outlook 2011
  • Thunderbird
  • Thunderbird

If you are backing up emails from Outlook 2013, 2010, or 2007, inSync provides two options for backup - All outlook files backup and Optimized PST backup. The differenced between these two backups are as follows.

Property Optimized PST backup All outlook files backup
Data de-duplication More efficient app-aware data de-duplication. Saves only a single copy of duplicate emails and attachments across users.  File-level data de-duplication. Changes to the PST files are backed up.
Backup speed Faster backups. inSync uses outlook's MAPI interface to identify messages that have been added, modified, or deleted and selectively backs those up. More time is required for inSync to analyze the PST and identify changes to it.
Multiple PST If configured, inSync can locate and back up PST files from all drives. However, in this case the PST files will be saved as plain files. The advantages of using the MAPI interface will be lost.  Not applicable.
Restore Faster restores. Instead of the entire PST, particular folders like Inbox, Sent Items, and so on can be restored. More time is required for restores. Only the entire PST can be restored.
Restore requirement Requires inSync client and Outlook to restore emails. No specific requirement.
When not to use Do not use if IMAP is used for configuring Outlook. Not applicable.

Adding an email client for backup

To configure emails for backup

  1. On the Summary window, click on the +Add icon. The Add Backup Folder window appears.
  2. Select Email from the Quick Configuration list and click Next
  3. Select the email client you want to backup and click Add.

Removing an email client from backup

Note: You can remove email clients that the inSync administrator has added and tagged as mandatory. 

To remove an email client

  1. On the Summary page click the email client that you want to remove. The Edit Backup Folder window appears.
  2. Click Delete Backup Folder.
  • Was this article helpful?