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Druva Documentation

Configuring emails for backup

What type of email can you backup?

This table lists the email clients that inSync supports. You can configure inSync client to back up emails from the supported clients. 

Note: You can add or remove email clients from backup only if the inSync administrator has assigned appropriate rights to you.
Windows OS Mac OS Linux OS
  • Outlook Express
  • Outlook 2013, 2010, 2007 - All outlook files backup
  • Outlook 2013, 2010, 2007 - Optimized PST backup
  • Lotus Notes
  • Thunderbird
  • Apple Mail
  • Postbox
  • Outlook 2011
  • Thunderbird
  • Thunderbird

Supported Outlook configuration

If you are backing up emails from Outlook 2013, 2010, or 2007, inSync provides two options for backup: Optimized PST backup and All outlook files backup. The following table lists the difference between these two backup options.

Property Optimized PST backup All outlook files backup
Data deduplication More efficient, app-aware data de-duplication. Saves only a single copy of duplicate emails and attachments across users. File-level data de-duplication. The inSync client backs up updates to the PST files.
Backup speed Faster backups. The inSync client uses outlook's MAPI interface to identify messages that are added, updated, or deleted, and selectively backs up that data. The inSync client requires more time to analyze and identify changes to the PST.
Non-attached PST By default, the inSync client backs up only the attached PST files. However, if your inSync administrator selected Include PST files from all drives, inSync will locate all unattached PST files in the laptop and back them up. The inSync client backs up all attached PST files. It also backs up all unattached PST files that are there in the folders containing the attached PST files.
Restore Faster restore. Instead of the entire PST, the inSync client restores specific folders, such as Inbox, Sent Items.

The inSync client requires more time for restoring data.

The inSync client can restore only the entire PST.

Restore requirement Requires inSync and Outlook to restore emails. No specific requirement.
Note: Druva recommends that you do not use Optimized PST backup if Outlook is using IMAP.

Adding an email client for backup

To add an email client

  1. On the Summary window, click on the +Add icon.
  2. Select Email from the Quick Configuration list and click Next
  3. Select the email client you want to backup and click Add.

Removing an email client from backup

To remove an email client

Note: You cannot remove email clients that the inSync administrator has added as mandatory email clients. 
  1. On the Summary page click the email client that you want to remove. The Edit Backup Folder window appears.
  2. Click Delete Backup Folder.
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