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Druva Documentation

Installing inSync client

Overview

This topic explains how you can install inSync client on Windows, Mac, and Linux. It also explains how you can upgrade inSync client to 5.3.1.

Downloading the inSync client Installer

Follow either of these methods to download the installer. 

Method Description
Use the activation email credentials

To use inSync client, you must have an inSync account. This account is created by your inSync administrator. When the inSync administrator creates your account, you will receive an email with the account details. This activation email contains:

  • Link to download the inSync client installer.
  • URL to access the inSync server.
  • Email address and password to activate inSync client and access inSync Web.

Druva recommends that you save this email.

Administrator shares inSync client share folder link Your administrator shares a folder containing the inSync client installer.

Installing inSync client on Windows

To install inSync client on windows

  1. Double-click the installer.
  2. Accept the end user license agreement.
  3. Select the inSync client home directory. 
  4. Select shortcuts for accessing inSync client.

After the installation completes, you must activate the inSync client. For more information, see Activating inSync Client.

Installing inSync client on Mac

To install inSync client on Mac

  1. Double-click to mount the .dmg file.
  2. Double-click the installer inside the mounted volume.
  3. Accept the end user license agreement.
  4. Select the disk to which you want to install the inSync client.

After the installation completes, you must activate the inSync client. For more information, see Activating inSync Client.

Installing inSync client on Linux

To install inSync client on Linux

  1. From the directory that contains the installer, install inSync client:
    • For Ubuntu, run the following command:
      sudo dpkg –i <package name>
    • For CentOS and RHEL, run the following commands:
      su
      rpm –ivh <package name>

    In the commands, <package name> represents the file name along with the file extension of the installation package.

  2. (Only for Ubuntu) Install the libgnome2-0 library and restart the computer. Use the following command to install the library:
    sudo apt-get install libgnome2-0

After the installation completes, you must activate the inSync client. For more information, see Activating inSync Client.

Upgrading inSync client

Use this table to determine platform-specific upgrade steps. 

Operating System Upgrade Instruction
Windows Run the 5.3.1 installer on your existing installation. For installation instructions, see Installing inSync Client on Windows.
Mac Run the 5.3.1 installer on your existing installation. For installation instructions, see Installing inSync Client on Mac.
Linux
  1. Uninstall inSync client. For uninstallation instructions, see Uninstalling inSync Client
  2. Install inSync client 5.3.1. For installation instructions, see Installing inSync Client on Linux.
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