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Druva Documentation

Activating inSync Client

Overview

Explains what the feature is or what its benefits are to the user or customer.

The inSync Account Activation Email

To use inSync client, you must have an inSync account. This account is created by your inSync administrator. When the inSync administrator creates your account, you will receive an email with the account details. The inSync account activation email is important as it contains the information you need to download and activate the inSync Client on all your computers.

This email is called the inSync account activation email and contains the following information:

  • Link to download the inSync Client installer.
    The installer formats are as follows:
    • .msi file for Windows
    • .dpkg file for Mac
    • .deb file for Ubuntu Linux
    • .rpm file for CentOS or Red Hat Linux
  • URL to access the inSync Server.
  • E-mail address and password to access your inSync account.
    This information is necessary to access inSync Web.
Druva recommends that you save this email for reference.

Activating inSync client on your first device

When you activate inSync client on your device, you establish a connection between your device and inSync server. The wizard-driven activation is initiated after the installation of inSync Client is complete. However, you can choose to activate inSync client later. 

Before you begin

Keep your inSync activation email handy. If you did not receive the activation email, contact your inSync administrator.

 

To activate inSync client on your first device

  1. On the Activating Druva inSync window, enter the Server URL, Email, and Password provided in the activation email.
If you choose to activate inSync client later, click the inSync client icon to open the Activating Druva inSync window.
  1. Click Activate.
  2. On the Reset Druva inSync Password window, enter a new password and click Next

 

inSync client is activated. You can choose to activate inSync client on subsequent devices. 

 

Activating inSync on subsequent devices

After you activate inSync client on your first device, you must proceed to activate it on all your devices using the same username and password. 

To activate inSync client on subsequent devices

  1. On the Activating Druva inSync window on your subsequent device, enter the Server URL, Emailand Password provided in the activation email.
If you choose to activate inSync client later, click the inSync client icon to open the Activating Druva inSync window.
  1. Click Activate
  2. Add or replace your device.
  • To add a new device, select Add this new device to my account
  • To replace an existing device, select Replace an existing device, and from the list of devices, click the device that you want to replace. 
  1. (Optional) Restore system settings from one of your other devices.
  • Select Do you want to restore system settings on this device
  • From the list of devices, click the device from which you want to restore system settings. 
  1. Click Finish.
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