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Druva Documentation

Configure proxy settings during the inSync client activation

Overview

During inSync activation, if the inSync client has to communicate with the inSync Master through a proxy server, you are prompted to provide the proxy server details to the inSync client. You can configure the inSync client for the proxy details using one of the following methods:

  • You can leverage the system proxy server settings used by the web browser on your device. The inSync client can use the same IP address and port number configured for the proxy server. On Windows and Mac, the inSync client can also reuse proxy settings if you select automatic configuration scripts for your browser. The inSync client uses SOCKS4, SOCKS5, and PROXY servers for authentication.
  • You can manually enter the IP address and port number of the proxy server on the inSync client.
  • You can upload a PAC file or provide its WPAD URL on the inSync client.

The inSync client supports both authenticated and unauthenticated access to a proxy server:

  • If your proxy server requires a unique username and password for authentication, you can enter those details on the inSync client.
  • If your organization uses your Active Directory credentials for authentication at the proxy server, the inSync client automatically facilitates it.

Before you begin

Before you configure the proxy details, contact the inSync administrator for the following information about your proxy server:

  • Proxy server details. You might need the IP address and port number of the proxy server, or the PAC file, or the WPAD URL of the PAC file.
  • Authentication details for the proxy server.
  • Proxy type. inSync supports SOCKS4, SOCKS5, and  HTTP.

Configure proxy using system proxy settings

To configure proxy using system proxy settings

  1. Double-click inSync icon. The Activate Your inSync window appears. 
  2. Provide the appropriate information for each field.
    Field Action
    Server URL

    Type the URL to access the inSync Server.

    The Server URL is applicable only for the inSync On-premise edition and GovCloud.
    If you are using GovCloud, type govcloud.druva.com.

    Note: If you want to know the inSync edition that your organization is using, contact your administrator.

    Email Type the email address for your inSync account.
    Password Type the password for your inSync account.
  3. Click Activate. If the inSync client must contact the inSync Master through a proxy server, you are prompted to enter the proxy server details.
  4. If you want to use proxy settings, click Yes.
  5. In the Configure proxy server using list, click System proxy settings.

    System_Proxy_Settings.png

  6. If the inSync client requires authentication, select the Requires authentication check box. Do not select this check box if authentication is not required or if authentication is through your AD credentials.
  7. In the Username box, type your user name.
  8. In the Password box, type your password.
  9. Click Save.

Configure proxy using proxy server details

To configure proxy using proxy server settings

  1. Double-click inSync icon. The Activate Your inSync window appears. 
  2. Provide the appropriate information for each field.
    Field Action
    Server URL

    Type the URL to access the inSync Server.

    The Server URL is applicable only for the inSync On-premise edition and GovCloud.
    If you are using GovCloud, type govcloud.druva.com.

    Note: If you want to know the inSync edition that your organization is using, contact your administrator.

    Email Type the email address for your inSync account.
    Password Type the password for your inSync account.
  3. Click Activate. If the inSync client must contact the inSync Master through a proxy server, you are prompted to enter the proxy server details.
  4. If you want to use proxy settings, click Yes.
  5. In the Configure proxy server using list, click Proxy server details.

    Proxy_server_details.png

  6. In the Proxy server IP address box, type the IP address for the proxy server.
  7. In the Port box, type the port number for the proxy server.
  8. In the Proxy type list, click the proxy type that your organization is using.
  9. If the inSync client requires authentication, select the Requires authentication check box. Do not select this check box if authentication is not required or if authentication is through your AD credentials.
  10. In the Username box, type your user name.
  11. In the Password box, type your password.
  12. Click Save.

Configure proxy settings using PAC file

To configure proxy using PAC file

  1. Double-click inSync icon. The Activate Your inSync window appears. 
  2. Provide the appropriate information for each field.
    Field Action
    Server URL

    Type the URL to access the inSync Server.

    The Server URL is applicable only for the inSync On-premise edition and GovCloud.
    If you are using GovCloud, type govcloud.druva.com.

    Note: If you want to know the inSync edition that your organization is using, contact your administrator.

    Email Type the email address for your inSync account.
    Password Type the password for your inSync account.
  3. Click Activate. If the inSync client must contact the inSync Master through a proxy server, you are prompted to enter the proxy server details.
  4. If you want to use proxy settings, click Yes.
  5. In the Configure proxy server using list, click Configuration file.

    Configuration_file_Proxy.png

  6. If the PAC file is available on your device, click Choose file to select the file.
  7. If the PAC file is available on a WPAD URL, in the WPAD / PAC file URL, type the URL in the text box.
  8. In the Proxy type list, click the proxy type that your organization is using.
  9. If the inSync client requires authentication, select the Requires authentication check box. Do not select this check box if authentication is not required or if authentication is through your AD credentials.
  10. In the Username box, type your user name.
  11. In the Password box, type your password.
  12. Click Save.