This topic explains how to activate device trace for laptops and mobile devices, and how to locate a device. Note: You must have DLP license to enable DLP functionality for your users. Contact firstname.lastname@example.org for the license. All features described in this topic can only be controlled through profiles. Any change to an existing profile is applicable for all users of that profile.
Activating device trace for computers
Activating device trace for mobile devices
Locating a device
Note: You can locate only those devices for which device trace has been activated. The location services on the device should be enabled, and inSync app must have access to it.
To locate a device
- On the menu bar, click Manage > Devices.
- Select the device that you want to locate.
- Under the DLP Summary tab, click the world map.
The location of the device is indicated on the world map. You can expand the map to view the exact location of the device.
Note: inSync uses WiFi access points near a device and GPS satellites to locate a device. The device trace is accurate up to 10-20 meters of the device. If neither GPS or WiFi can be used to trace a device, inSync uses the devices IP address to determine its location.