Skip to main content

 

Druva Documentation

Configuring files to be backed up from user devices

Overview

This topic explains how to configure the files and folders that will be backed up from user devices. It includes instructions for configuring backup folders for user computers as well as mobile devices.

Configuring backup folders on user computers

Note: You can configure files and folders that will be backed up from user computers only through profiles. The files and folders configured will be applicable for all users assigned to the profile and any change will apply to all of them.

The configuration process

Configuring the backup folders for involves the following activities:

  • Configuring the global exclude list - The files or file types included in this list will never be backed up from the user's computers unless they are explicitly included in the individual backup folder details.
  • Adding folders from the quick list - inSync provides a quick list of folders that can be backed up from user computers. As users associated with a profile may use Windows, Mac, or Linux computers, three quick lists are provided.
  • Adding custom folders - You can also configure folders that are not available in the quick list for backup. Custom folders for a specific OS must be added under the tab specified for that OS. 

Configuring the global exclude list

You can create a global exclude list of file types that will be excluded from backup. For example, if you do not want video files to be backed up, you can add video file extensions (*.wmv, *.mpeg, *.avi, and so on) to the global exclude list. Files with the given extensions will not be backed up from user devices unless they are explicitly included in one of the backup folders.

To create a global exclusion list

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile that you want to modify.
  3. Click the Laptop Backup Content tab, and then click Edit.
  4. Click Global Exclusions.
  5. Click the Exclude Files box, and select the file types that you want to exclude. For example, if you want to exclude all executables and video files from being backed up, select them in the Exclude Files box. The corresponding file extensions will be added to the box on the right.
    globalexclusion.png
  6. If required, add file extensions manually in the text box on the right. Separate the entries using a semicolon (;). Make sure there is no whitespace between two consecutive entries.
  7. Click Save.

Adding folders from the quick list

As users belonging to a profile may use a Windows, Mac, or Linux computer, inSync provides a quick list of folders for each OS. Unless all users associated with the profile use computers with a specific OS, it is recommended that you configure folders from all three lists. The following procedure describes adding a quick list folder for Windows OS. The steps are also applicable for Mac and Linux OS.

To add a folder from the quick list for Windows OS:

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile that you want to modify.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears.
  4. Click the Windows tab and select one of the folders from the quick list. Additional fields appear.
    addfolderfromquicklist.png
  5. If you expect the folder to contain more than 10,000 file, select Optimize for large # files.
  6. Select the files within this folder that you want to back up:
    • In the Include Files box, select the files types that you want to back up. Common file extensions for the selected file types are automatically added in the adjacent text box. You can manually include more file types or delete the predefined file types.
    • In the Exclude Files field, select the file types that you DO NOT want to back up.
    • In the Exclude Path field, type the path to the subfolder, within the selected folder, that you do not want to backup. All contents from the subfolder will be excluded from backup.
  7. Click Save.
Note: Separate the entries in the text boxes using a semicolon (;). Make sure that there is no whitespace between two consecutive entries.

Adding custom folders

If you want to backup folders from user computers that are not present in the quick list, you must add them individually. As users belonging to a profile may use a Windows, Mac, or Linux computer, you must add a custom folder for a specific OS under the tab specified for that OS. 

Few things to consider before adding a custom folder are:

  • If users did not create the custom folder on their systems, administrators will receive a misconfigured backup folder alert. You must ensure that the users create the folder on their computers and start backing up data on them.
  • Absolute paths to a folder are operating system specific. For example, for Windows OS use <drive>:\customfolder for backup, whereas for Linux OS use /home/customfolder.
  • You can set relative paths that include global variables such as %appdata%, %username%, %homedir%, and %userprofile%.
  • The folder path can contain maximum 255 characters.

The following procedure describes adding a quick list folder for Windows OS. The steps are also applicable for Mac and Linux OS.

To add a custom folder for Windows OS:

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile that you want to modify.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears.
  4. Click the Windows tab click +Add Folder. Additional fields appear.
    addcustomfolder.png
  5. Enter the following details:
    • In the Folder to be backed up box, type the path to the custom folder.
    • In the Backup folder name, the name of the folder is automatically created as you specify the path of the folder that you want to backup. You can rename this folder.
  6. If you expect the folder to contain more than 10,000 file, select Optimize for large # files.
  7. Select the files within this folder that you want to back up:
    • In the Include Files box, select the files types that you want to back up. Common file extensions for the selected file types are automatically added in the adjacent text box. You can manually include more file types or delete the predefined file types.
    • In the Exclude Files field, select the file types that you DO NOT want to back up.
    • In the Exclude Path field, type the path to the subfolder, within the selected folder, that you do not want to backup. All contents from the subfolder will be excluded from backup.
  8. Click Save.
Note: The users associated with the profile must have the custom folders on their computers. 

Making it mandatory to backup a folder from user computers

If you allow users to configure the folders that will be backed up from their computers, they can select not to backup some or all of the folders you had added. However, you can force the users to backup certain folders by making them mandatory for backup.

To make it mandatory to backup of a folder

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears. 
  4. Click the tab that corresponds to the platform for which you are modifying a folder. 
  5. From the Folders to backup list, select the folder for which you want to make backup mandatory.
  6. Select Mandatory folder.
    mandatoryfolder.png
  7. Click Save

Allowing users to modify backup folders on user computers

You can allow users to configure the folders that will be backed up from their computers. They can add folders that will be backed up from their computers. They can also remove non-mandatory folders from the list of backup folders you have created.

To allow users to modify backup folders

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Laptop Backup Content tab, and then click Edit. The Edit Profile window appears. 
  4. Select Allow users to add folders.
    usersaddfolders.png
  5. Click Save

Configuring backup folders on mobile devices

Note: You can configure files and folders that will be backed up from mobile devices only through profiles. the files and folders configured will be applicable for all users assigned to the profile and any change will apply to all of them.

You can configure inSync to backup data from iOS and Android devices. For both platforms, only contact, photos, and videos are backed up. Data from mobile devices on Windows platform are not backed up because of constraints imposed by the platform.

While configuring backup folders for mobile devices, you can select to:

  • Make backup from mobile devices optional - In this case, users can choose whether they want to backup their mobile device or not along with the content they want to back up.
  • Make backup from mobile devices mandatory - In this case, you can define the folders that will be backed up from the mobile devices.

Making it optional to backup data from mobile devices

If backup from mobile devices is made optional, user can choose whether they want to backup their mobile device or not along with the content they want to back up.

To make it optional to backup data from mobile devices

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Mobile Access & Backup tab.
  4. Under Mobile Backup, click Edit. The Edit Profile window appears.
  5. Select Enable mobile backup and select Optional from the adjacent list.
    optionalmobilebackup.png
  6. Click Save.

Making it mandatory to backup data from mobile devices

To make it mandatory to backup data from mobile devices

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Mobile Access & Backup tab.
  4. Under Mobile Backup, click Edit. The Edit Profile window appears.
  5. Select Enable mobile backup and select Mandatory from the adjacent list. Additional fields appear.
    mobilemandatorybackup.png
  6. In the Mandatory content to backup area, define the folders from which  data will be backed up.
    • To select mandatory folders for iOS devices, click iOS and then select the requisite folders.
    • To select mandatory folders for Android devices, click Android and then select the requisite folder.
  7. Click Save.

Allowing users to select backup folders on mobile devices

There are two ways in which you can allow users to select backup folders on mobile devices:

  • Make backup from mobile devices optional. The users can decide if they want to back up from their mobile device and what folders to back up.
  • Make backup from mobile device mandatory and allow users to modify content. The users can decide if they want to back up content from the non-mandatory folders.

To make backup from mobile device mandatory and allow users to modify content

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Mobile Access & Backup tab.
  4. Under Mobile Backup, click Edit. The Edit Profile window appears.
  5. Select Enable mobile backup and select Mandatory from the adjacent list. Additional fields appear.
  6. In the Mandatory content to backup area, define the folders from which  data will be backed up.
  7. Select Allow users to modify content, schedule & resource settings.
    mobileusermodifycontent.png
  8. Click Save.

Disabling backup from mobile devices

To disable backup from mobile devices

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile you want to modify.
  3. Click the Mobile Access & Backup tab.
  4. Under Mobile Backup, click Edit. The Edit Profile window appears.
  5. Clear Enable mobile backup.
    disablemobilebackup.png
  6. Click Save.

  • Was this article helpful?