New features and enhancements
This following table contains the list of new features and enhancements introduced in version 5.3.1 of inSync Professional.
|Improved backup and restore experience|| |
|Data governance|| |
|Efficient administration|| |
|Deeper AD integration|| |
|Enhanced user experience|| |
Note: For the list of deprecated features, see Feature End of Life Announcement.
Known issues and workarounds
This section contains a list of known issues discovered in version 5.3.1.
Restore of a folder that contains more than 10000 files initiated either from inSync client or from inSync Admin Console fails. During restore, the inSync interface stops responding.
Workaround: Restore from inSync Web.
inSync users cannot restore data over WAN.
Workaround: Restore data over LAN.
If the backup/insync port is changed, the new port number is not visible in the activation email that is sent to the users.
Workaround: The inSync administrator must manually edit the template for the activation email to include the modified port number.
Sometimes, the profile details pages are not displayed if a storage is unhealthy. This is a rare occurrence.
|22439||Multiple versions are backed up for files with .eml extension stored in the inSync Share folder even if no changes are made to them. The issue is caused by Windows Search Service. |
Workaround: Disable Windows Search Service or turn off Windows Indexing on the Windows computers where inSync client is installed.
When you rename or move any folder in inSync Share when it is being synced, an empty folder with the old name is retained in the inSync Share folder.Workaround: Avoid renaming or moving a folder immediately after creating it in the inSync Share folder.
On OS X Mavericks, overlay icons in inSync Share are not displayed in the list view.
On Linux and Mac computers, restore for some special files (such as socket and symbolic link) does not complete.Workaround: None.
Document preview functionality for documents shared through inSync share links not available.
Even after you enable password policy for inSync users, simple passwords that do not adhere to the password policy can be used for inSync clients on Linux computers.
In the German edition of the inSync client, sync status on the UI appears in English.
|23996||On Linux devices, restore of sock files fail. |
Integrated mass deployment fails if during AD Mapping, users and groups belong to different domains.
Workaround: Instead of putting users from all the domains to a single universal group, create groups in each subdomains.
Optimized PST backup from Outlook (MAPI backup) and backup of encrypted files fail if the inSync client is activated by the administrator using authkey.
Syncing of encrypted files also fails if the inSync client is activated by the administrator using authkey.
Workaround: Restart the inSync client service after activating the client using authkey.
|24985||Compaction of deleted devices on storage optimized for diskspace savings fails and the following error is displayed: No matching key/data pair found.|
Fixed issues in patch 1
This table contains a list of issues fixed in patch 1 of inSync Professional 5.3.1.
|24215||Folders created from inSync Web did not inherit parent Access Control List (ACL) properties.|
|24615||On Mac computers, the sync status on the inSync Client interface appeared complete, but the folders were not synced with inSync Web.|
|24819||Sometimes, data of active devices was compacted along with data of a deleted devices.|
|24588||The first backup after activation of inSync Client failed with network errors.|
This table contains a list of issues fixed in version 5.3.1.
|23600||Storage became unhealthy if the location of the Database folder was changed.|
Customizations to the Reset Password Email template were not applied.
|22455||In the Express Configuration or Advanced Configuration wizards, folders were not selected by default under Update Profile.|
|18598||Syncing of inSync Share folder failed when user data exceeded the assigned quota. However, on the inSync client, the share status appeared as completed.|
|23515||French and German versions of Getting started.pdf are not available in the inSync Share folder.|
|20350||On Windows 8 computers, a Help icon appeared on the task bar instead of the inSync client icon. This was observed only after upgrading inSync client to version 5.3.|
|23856||Sometimes, overlay icons in inSync Share on an OS X Snow Leopard (version 10.6) computer did not get updated.|
|23723||inSync client displayed 100% network bandwidth available even after inSync administrator applied restrictions.|
|23326||Server start time displayed under Server Usage graph on the Dashboard page of inSync Admin Console did not update after the server was restarted.|
|22392||Outlook email attachments that were attached by reference were not being backed up.|
|21758||inSync Server service status were not displayed on Windows OS.|
|22110||User computer stopped functioning when inSync client tried to back up multiple PST files, each containing in excess of 1.5 GB of data.|
|23758||In the absence of any restore point on a device, restore check failed and displayed error messages.|
The revision numbers of the installers for inSync Professional 5.3.1 edition are listed in the following table. The revision number is a part of the installer name. Use the revision number to ensure that you have the correct installer.
|inSync server|| |
|inSync client|| |
If you have an existing installation of inSync Professional edition, you can upgrade to inSync 5.3.1. Use the revision numbers listed in the table to identify if your current installation can be upgraded to inSync 5.3.1.
|Upgrade from||Revision (Windows)||Revision (Linux)|
|5.3||r21115, r21514||r21121, r21519|
|5.1.1||r16045, r15483, r15096, r14647||r17692, r15483, r15114, r14650|
|5.1||r13854, r13450, r12871||r13854, r13450, r13197|
|5.0.1||r12649, r11506, r10795, r10605, r10415, r10224||r11513, r10799, r10608, r10417, r10227|
|5.0||r9246, r9092||r9248, r9094|