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Druva Documentation

Configuring network settings

This topic explains how to modify the network settings of inSync. It contains instructions for managing the IP addresses, URLs, and port numbers for accessing inSync server. It also includes information on using HTTPS for communication with inSync server and managing inSync server credential.

Changing inSync port numbers and URLs

Managing the IP address of inSync server

You can configure a list of IP addresses or fully qualified domain names (FQDN) that inSync clients can use to communicate with the inSync server. You can arrange these IP addresses or FQDNs in the order of your preference. 

Adding an IP address or FQDN

To add an IP address or FQDN

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under Server IP / FQDN, click Add New Server IP / FQDN. The Add Server IP / FQDN window appears.    clipboard_1376376569622.png
  4. Enter the IP address / FQDN and the TCP port number.
  5. Select Network type. If you want inSync to decide the network type, select AUTO. In such cases, inSync treats any connection with 20 ms or more TTL as WAN.
  6. Click Ok.

The IP address or FQDN is added. You can use the Move Up button to arrange the IP addresses in a desired sequence.

Changing an IP address or FQDN

To change an IP Address or FQDN

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under Server IP / FQDN, click the IP address you want to change and click Edit. The Edit Server IP / FQDN window appears.
  4. Modify the IP / FQDN address, TCP port number, or Network type per your requirement.
  5. Click Ok.

Deleting an IP address or FQDN

To delete an IP address

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under Server IP Address, select the IP address that you want to delete and click Delete. A message asking for your confirmation appears.
  4. Click Ok.

Enabling HTTPS access to inSync Admin Console

By default, communication with the inSync Admin Console is over HTTP. Similarly, on user devices, communication with the Restore UI is over HTTP. You can secure these communications by enabling HTTPS for them. You also have the option to upload a certificate for secure communication. If you do not upload a certificate, inSync will use a self-signed certificate. The certificate ensures secure communication, but because it is self-signed, an untrusted certificate alert is displayed on the browser when any administrator tries to log on to inSync Admin Console or any user tries to restore data.

Note: Access to the inSync Web UI is always over HTTPS.

To enable HTTPS access:

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under Network Settings, click Edit. The Network Settings window appears.
  4. Select HTTPS access to Admin Console and End-User Restore UI.

    networkconfig_ent2.png

  5. (Optional) Click the browse icon and select a certificate you want to upload.
  6. Click Save.

Loading your own SSL certificate to inSync server

inSync server uses a self-signed certificate to encrypt the communication with the browser accessing inSync Admin Console or inSync Web. The certificate ensures secure communication, but because it is self-signed, an untrusted certificate alert is displayed on the browser when any administrator tries to log on to inSync Admin Console or any user tries to log on to inSync Web.

To resolve the untrusted certificate issue, you must upload an SSL certificate on inSync server.

Note: Druva recommends that in a production environment, you load an SSL certificate. If you do not load the SSL certificate, restores initiated by clicking Restore on the inSync Client interface are routed using the HTTP protocol.

Before you begin: Obtain an SSL certificate from a Certificate Authority and export it without the private key to a folder on your computer. Use a .pem certificate.

To load a certificate

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under Network Settings, click Edit. The Network Settings window appears.
  4. Click the browse icon and select the certificate you want to upload. 
  5. Click Save.

Configuring inSync server credential

You can choose to run the inSync service as Local System account or under a specific user account. The latter is required if you want to identify the inSync Server processes or if you intend to use network attached storages to store the backup data. By default, the inSync service is run as Local System account.

To configure inSync Server credentials

  1. On the menu bar, click Manage > Settings.
  2. Click the Network tab.
  3. Under inSync Server Credentials, click Edit. The Edit inSync Service Credentials window appears.

     clipboard_1376376987263.png

  4. Make modifications as required:
    • If you want to run inSync service as Local System account, select Use Local System Account.
    • If you want to run inSync service as another account, clear Use Local System Account and then enter the username and password of the account that you want to use.
  5. Click Save.

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